Published by Wi-Fi Solutions on Mar 20, 2024

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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with WiFi AR?



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What users are saying

1. would be nice to be able to whitelist these SSID'sNot everyday do I find a app that visual helps me professional do my job with ease as to showing my clientele exactly were there wireless connectivity suffers to help them better understand their needs for better wireless planning and equipment placement.

2. You have a amazing app here! My only issue is the saving feature doesn't work and I would also like to see a sharing feature with a video walkthrough that can then be uploaded to the client for a visual representation of their location.

3. It also needs to differentiate different floors better.. and the multi AP mode doesn't seem to work.

4. TL;DR feels like a beta, can't recommendI was skeptical that this would work or provide much value, but the positive reviews convinced me to give it a shot.

5. I'll definitely be using this app again the next time I need to do this kind of work.I'm on a Galaxy 9± and unfortunately I'm finding a few issues that otherwise would be a pretty cool app.

6. That said, this is super cool & very useful.Ok for signal strength, not good at drawing maps.

7. On wifi, when I toggle through the on-display options, only the signal strength, ping, and MCS register.

8. location is required by all Wi-Fi scanning apps with newer versions of Android so any posts complaining are people who dont know this fact.

9. My WiFi network name just shows up as SSID hidden (which it's not).

10. Would be helpful if there was a "Help" menu somewhere in settings or a brief glossary that defines what each of the different options actually are.

11. If I have 2 different AP's with the same SSID.. it thinks they are conflicting.. and if I whitelist the second.. it always says #1 is the best, even though it isn't.

Steps to Troubleshoot & Fix WiFi AR Issues

1. Fix WiFi AR Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WiFi AR: Restarting the app will resolve most errors.
  2. Update the WiFi AR App. Here is how:
    1. On Android goto PlayStore » Search for "WiFi AR" » Open WiFi AR » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFi AR » click "UPDATE".
  3. Clear WiFi AR app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFi AR servers.
    1. On Android, goto Settings » Apps » Select "WiFi AR" » click Storage » click "Clear Cache".
  4. Check WiFi AR app permissions. If any of these permissions required to use your device's features are disenabled, WiFi AR might not work.
  5. Uninstall and reinstall WiFi AR. If nothing else has worked, completely uninstall WiFi AR then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WiFi AR not working


2. Fix WiFi AR Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WiFi AR be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WiFi AR not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WiFi AR may not be able to connect to the Internet when running in the background.

Reported Issues

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