Published by orbingirac

Report an issue with Unofficial Guide.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly


Why should I report an Issue with Unofficial Guide for Toca Life World house?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of orbingirac to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Unofficial Guide Customer Insights

Steps to Troubleshoot & Fix Unofficial Guide Issues

1. Fix Unofficial Guide Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Unofficial Guide: Restarting the app will resolve most errors.
  2. Update the Unofficial Guide App. Here is how:
    1. On Android goto PlayStore » Search for "Unofficial Guide" » Open Unofficial Guide for Toca Life World house » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Unofficial Guide » click "UPDATE".
  3. Clear Unofficial Guide for Toca Life World house app cache: Clearing cached data will force your app to retrieve the latest data directly from Unofficial Guide servers.
    1. On Android, goto Settings » Apps » Select "Unofficial Guide for Toca Life World house" » click Storage » click "Clear Cache".
  4. Check Unofficial Guide app permissions. If any of these permissions required to use your device's features are disenabled, Unofficial Guide might not work.
  5. Uninstall and reinstall Unofficial Guide. If nothing else has worked, completely uninstall Unofficial Guide then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Unofficial Guide not working


2. Fix Unofficial Guide Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Unofficial Guide be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Unofficial Guide not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Unofficial Guide may not be able to connect to the Internet when running in the background.

Reported Issues