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Why should I report an Issue with Muslim Guide Pro - Muslim Prayer Pro, Ramadan 2020?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of NZ developers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Muslim Guide Pro Customer Insights

1. It'll be greater if you allow us to use our own azan reciters and provide volume control for each prayer.

2. It's addition would make this app even more appealing.Masha'Allah. Great app.

3. It is refreshing to see a completely ad free adhan app which appears pretty accurate.

4. It is simple to use and aesthetically pleasant layout and presentation.

5. May Allah grant rewards to the developers.

6. I do not see a Qibla finding interface though.

7. Eid Mubarak.

Steps to Troubleshoot & Fix Muslim Guide Pro Issues

1. Fix Muslim Guide Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Muslim Guide Pro: Restarting the app will resolve most errors.
  2. Update the Muslim Guide Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Muslim Guide Pro" » Open Muslim Guide Pro - Muslim Prayer Pro, Ramadan 2020 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Muslim Guide Pro » click "UPDATE".
  3. Clear Muslim Guide Pro - Muslim Prayer Pro, Ramadan 2020 app cache: Clearing cached data will force your app to retrieve the latest data directly from Muslim Guide Pro servers.
    1. On Android, goto Settings » Apps » Select "Muslim Guide Pro - Muslim Prayer Pro, Ramadan 2020" » click Storage » click "Clear Cache".
  4. Check Muslim Guide Pro app permissions. If any of these permissions required to use your device's features are disenabled, Muslim Guide Pro might not work.
  5. Uninstall and reinstall Muslim Guide Pro. If nothing else has worked, completely uninstall Muslim Guide Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Muslim Guide Pro not working

2. Fix Muslim Guide Pro Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Muslim Guide Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Muslim Guide Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Muslim Guide Pro may not be able to connect to the Internet when running in the background.

Reported Issues

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