Published by Renan Sigolo Ferreira on Jul 31, 2024

Report an issue with My ADHD.
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Why should I report an Issue with My ADHD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Renan Sigolo Ferreira to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My ADHD Customer Insights

1. But with some polish and links to other sites to shore up his statements and back up information, it's a great start.The diagnosis quiz is quite flawed...It appears an individual doesn't have adult ADHD if they don't fidget or have a loss in impulse control..FYI female's with ADHD do not necessarily have the hyper arousal, fidgeting, or loss of impulse control...You may want to keep that in mind when you complete your next upgrade...I myself will not be continuing with this app.

2. I especially like the selfie photo emotion analyser as it gets me to think and become more aware of how I feel on a basic emotive scale instead of feeling over/underwhelmed.I have ADHD, among other things.

3. I loved this app, the organizing tips and recommended apps are great but after watching the videos & reading the key points and app suggestions I am struggling to find a reason to keep using the app.

4. While I agree this app needs some work, this is the first app I've seen that at least tries to deliver what people with ADHD need.

5. Since I supposedly do not have ADHD issues.So I have ADHD, but no one else in my familly does, so it's hard for me to ever find new info in ADHD.

6. It seems as though the text should be a link to something with more info, but just... isn't? If you know anything about ADHD there will be nothing new or helpful here.

7. Please build on the ADHD tools that assist with executive functioning, RSD, and mood control.

8. Would be awesome if you could add some more tips on the main page, regarding specific things like impulsivity, time management, social interactions, etc.like the golden rules.

9. If the creator just wants to put out their opinion and experience they need a blog, not an app.Very promising app with a lot of insightful information and coping mechanisms.

10. If you don't know anything about ADHD there isn't enough background info and what's there is questionable at best.

11. This app is filled with links to other apps that provide the help that this app does not.

Steps to Troubleshoot & Fix My ADHD Issues

1. Fix My ADHD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My ADHD: Restarting the app will resolve most errors.
  2. Update the My ADHD App. Here is how:
    1. On Android goto PlayStore » Search for "My ADHD" » Open My ADHD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My ADHD » click "UPDATE".
  3. Clear My ADHD app cache: Clearing cached data will force your app to retrieve the latest data directly from My ADHD servers.
    1. On Android, goto Settings » Apps » Select "My ADHD" » click Storage » click "Clear Cache".
  4. Check My ADHD app permissions. If any of these permissions required to use your device's features are disenabled, My ADHD might not work.
  5. Uninstall and reinstall My ADHD. If nothing else has worked, completely uninstall My ADHD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My ADHD not working


2. Fix My ADHD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My ADHD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My ADHD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My ADHD may not be able to connect to the Internet when running in the background.

Reported Issues