Contact Offline password manager Customer Service

Why should I report an Issue with Offline password manager: Zero?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Blue Space Information Technology Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Protect others if not yourselfAmazing,passwords are protected by security chip,the passwords vault can only be decrypted on the phone that encrypted it, never on other devices.And it's offline,it's much safer!Thanks,guys,you made an excellent Password Manager,I have bought it.This would fit my use case but I use myki.

2. Most other password managers are cloud based with a vault.I've been using this and personally I think it's great I just wish there is a desktop app instead of a simple web extension because I fill in passwords in other apps but other than that everything else is greatNo password, no problem! This app provides the latest state-of-the-art technology to protect your passwords.

3. I had one issue in the past regarding generating that key code for the situation when I would have lost or forget application access password and the developer guided me to find out how it works! THANK YOU!Very easy and professional and they taught me how to secure my internet and accounts.

4. It's kind of upsetting actually because this is Chinese app And I flatout don't 100% trust that this app can't listen/see everything I do (espionage)Very happy with your app!! I cannot thank you enough specially for the fact that the app works OFFLINE and only ask for permition with.option to decline filling up or storing it! Very clever and intuitive app! I like it.

5. This is the one password manager that you can't import your passwords unless you use Google chrome.

6. Only wish you could create folders.I have tried probably 50 or more password apps and I look for specific features to consider even using: 1st feature is that it has to have 2FA field.

7. It doesn't get better than this.I have been using this app for nearly 3 months, and it has helped me solve the trouble of managing my passwords.

8. Their app is an offline password manager.

9. Can read online and notification they put in app, they will be shutting myki down April 10, 2022.

10. I don't want to keep inputting passwords because it's tedious.

11. Export csv with password protection is nice.

1. Fix Offline password manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Offline password manager: Restarting the app will resolve most errors.
2. Update the Offline password manager App. Here is how:
   1. On Android goto PlayStore » Search for "Offline password manager" » Open Offline password manager: Zero » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Offline password manager » click "UPDATE".
3. Clear Offline password manager: Zero app cache: Clearing cached data will force your app to retrieve the latest data directly from Offline password manager servers.
   1. On Android, goto Settings » Apps » Select "Offline password manager: Zero" » click Storage » click "Clear Cache".
4. Check Offline password manager app permissions. If any of these permissions required to use your device's features are disenabled, Offline password manager might not work.
5. Uninstall and reinstall Offline password manager. If nothing else has worked, completely uninstall Offline password manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Offline password manager not working

2. Fix Offline password manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Offline password manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Offline password manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Offline password manager may not be able to connect to the Internet when running in the background.