Contact RemotEV3 Customer Service

Why should I report an Issue with RemotEV3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Tanas Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use this app to control your Lego Mindstorms EV3 robots!

1. The one feature I think it could use is the ability to "Reverse" the direction on the slider ports.Slider and trackpad controls, easy to use, works as expected.

2. Needs a feature to auto lock forward/backward/left/right direction as it tends to cause an imbalance of rotation in the motors.

3. Unfortunately no sensor inputs.Very easy to connect to the Lego EV3.

4. Tends to have difficulty syncing even with successful Bluetooth connection.

5. No instructions are offered but setup is almost straightforward.This is very simple and customizable.

6. I do wish you could reverse the 3rd and 4th motors though.Very Streamlined EV3 control app.

7. I really like this app.Amazing app, like a 3D video game, works perfectly.

8. Would have been better with sensor inputs though.Awesome app.

9. Simple and intuitive controls.

10. Now we can battle lego creations.

11. Works pretty well though a bit too sensitive.

1. Fix RemotEV3 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RemotEV3: Restarting the app will resolve most errors.
2. Update the RemotEV3 App. Here is how:
   1. On Android goto PlayStore » Search for "RemotEV3" » Open RemotEV3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RemotEV3 » click "UPDATE".
3. Clear RemotEV3 app cache: Clearing cached data will force your app to retrieve the latest data directly from RemotEV3 servers.
   1. On Android, goto Settings » Apps » Select "RemotEV3" » click Storage » click "Clear Cache".
4. Check RemotEV3 app permissions. If any of these permissions required to use your device's features are disenabled, RemotEV3 might not work.
5. Uninstall and reinstall RemotEV3. If nothing else has worked, completely uninstall RemotEV3 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RemotEV3 not working

2. Fix RemotEV3 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RemotEV3 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RemotEV3 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RemotEV3 may not be able to connect to the Internet when running in the background.