Contact Parcelle Customer Service

Why chat with our AI Parcelle Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Parcelle.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I tried tracking with a tracking number that shows in other tracking platforms that it coming to my country.

2. Sorry, wanted to give you a chance.really nice, but i cant see the difference f.e. between flight and truck "arrived at facility".

3. Also Chinese cities are written in Chinese.Good job nice.This app use to be good back at 2016 there.

4. To track more than 2 parcels, remove commercial or support project.

5. Don't be greedy guys, remember the Beatles lyrics: The more you give, the more you take.

6. The map is not working, just shows the world map.

7. 2 packages to test the site is nothing.

8. First you need to give us something so you can take more later.

9. Right now it's a piece of garbage.

10. Don't waste your credit.

11. Both are stated the same.

1. Fix Parcelle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Parcelle: Restarting the app will resolve most errors.
2. Update the Parcelle App. Here is how:
   1. On Android goto PlayStore » Search for "Parcelle" » Open Parcelle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Parcelle » click "UPDATE".
3. Clear Parcelle app cache: Clearing cached data will force your app to retrieve the latest data directly from Parcelle servers.
   1. On Android, goto Settings » Apps » Select "Parcelle" » click Storage » click "Clear Cache".
4. Check Parcelle app permissions. If any of these permissions required to use your device's features are disenabled, Parcelle might not work.
5. Uninstall and reinstall Parcelle. If nothing else has worked, completely uninstall Parcelle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Parcelle not working

2. Fix Parcelle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Parcelle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Parcelle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Parcelle may not be able to connect to the Internet when running in the background.