Contact Capsule Customer Service

Why should I report an Issue with Capsule - Podcast & Radio App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Good Egg Studio 🥚 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But please, keep up with the good work and I'll be glad to definitely adopt Capsule as my main podcast player! Congratulations!Only missing tags! I won't delete the app since I think this could be my new favorite podcasts player if it adds one feature which is an absolute deal breaker: having the ability to organize your subscriptions by tags/categories.

2. What's missing is the following: 1) at the present time the user has no clue as to what episodes have been played unless the user physically marks the episode as played - it would be good to have played episodes greyed out in the Downloads section, and the Subscription section, and to have them automatically removed from the InBox once played so that doesn't get too cluttered.

3. So happy with the dev's and their app! (Hopefully this is my final edit, because the bugs I mentioned in the last edit got fixed so fast I wanted to change this to reflect my opinions better)New and good podcast player that could be made better with a few tweaks.

4. Is this something that has been considered as a feature?Where is the pause button? By the time I've faffed around and found something hidden in 'details' the wretched thing has started all over again and I have to listwn to the beginning all over again.

5. This is quite literally the best looking podcast app on the app store, and while occasional bugs pop up they get fixed very quickly, along with good feature updates.

6. If I think of suggestions, I would say having folders for our podcasts (e.g. "jogging", "games",etc.) Second, having a favorite button for episodes.

7. But overall A great app for podcasts.Hi, I think pause during weak network problem has been fixed by you, thanks.

8. Also, there is a glitch with adding a new subscription in that the podcast picture doesn't always show up in the subscription feed, but instead is a black square.

9. 4) Swipe left/right functionality for navigating tabsI've just tested Capsule and I must confess you have one of the best UI I've ever seem in a podcast app.

10. 2) Discovery tab is pretty much useless at this point since most categories include one or two podcasts at most ;( 3) Personally think some of the heading/subheading fonts are too large and give an impression of clutter.

11. You really ought to roadtest an app before publishing it.+ Thanks for the reply but I can't spend my life guessing where youv'e hidden all these amazing features and endlessly trail around trying this and that.

1. Fix Capsule Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Capsule: Restarting the app will resolve most errors.
2. Update the Capsule App. Here is how:
   1. On Android goto PlayStore » Search for "Capsule" » Open Capsule - Podcast & Radio App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Capsule » click "UPDATE".
3. Clear Capsule - Podcast & Radio App app cache: Clearing cached data will force your app to retrieve the latest data directly from Capsule servers.
   1. On Android, goto Settings » Apps » Select "Capsule - Podcast & Radio App" » click Storage » click "Clear Cache".
4. Check Capsule app permissions. If any of these permissions required to use your device's features are disenabled, Capsule might not work.
5. Uninstall and reinstall Capsule. If nothing else has worked, completely uninstall Capsule then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Capsule not working

2. Fix Capsule Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Capsule be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Capsule not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Capsule may not be able to connect to the Internet when running in the background.