Published by Stroll Guam on Apr 18, 2024

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Why should I report an Issue with Stroll Intl?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stroll Guam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Stroll Intl

1. You can choose between a Stroll Sedan or Stroll SUV that fits you or the entire family, depending on whether you need a ride to run errands or want to bring the family together for transit around.

2. With our ride-hailing and taxi booking services, you can rely on us to be your designated drivers and bring you safely to all of your desired destinations whenever you feel like going out on the town with friends or coworkers.

3. Stroll's objective is to offer an inexpensive transportation solution in all of our markets across the world. In need of options?

4. Stroll is a Global On-Demand Booking and Transportation solution with roots in Guam.

5. Ride-hailing, taxi reservations, boat taxis, delivery services, and many other services are available.

6. Want to meet up with friends and family to get a ride together or need a ride to a meeting or appointment?

7. You never have to stress about scheduling a Stroll Ride too early or too late.

8. Give our Courier Delivery Service a try and have all your packages, documents, orders and special gifts safely delivered with no hassle today.

9. We want our clients to take advantage of our ride-hailing services while simultaneously SAVING money.

10. Our driver will arrive promptly. We at Stroll value you!

11. We at Stroll specialize in serving the mobility demands of our worldwide community.

Stroll Intl Customer Insights

1. Not getting any notifications for verification what so ever.Awesome for Guam, very Uber like.Had 3 stops, pick up at grand plaza hotel, going to G4S main office, then bank of guam, my driver had his car and app running while I was inside a building and not in the vehicle, the trip should have been no more the $30, the driver scammed me for $83.

2. As my first Stroll Guam experience and driver, Tana set the bar high and comparable to Uber service in the States.

3. Maybe the app has been shudder due to Covid.Tana, Stroll Guam, is amazing and a true professional.

4. Keeps asking for a valid phone number but it just sent and accepted the verification.

5. Dångkuluna si Yu'us ma'åse, Tana!app doesnt open most timesService was fast and accurate.

6. I don't appreciate being scammed when I'm already struggling.Helpful Ride app.

7. Accurate, safe, clean ride.

8. I'm unable to verify my phone number.

9. Driver was very professionalFirst-time use.

10. Thank you Kim!Can't get past the verification code.

11. Very clean vehicle and modern.

Steps to Troubleshoot & Fix Stroll Intl Issues

1. Fix Stroll Intl Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Stroll Intl: Restarting the app will resolve most errors.
  2. Update the Stroll Intl App. Here is how:
    1. On Android goto PlayStore » Search for "Stroll Intl" » Open Stroll Intl » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stroll Intl » click "UPDATE".
  3. Clear Stroll Intl app cache: Clearing cached data will force your app to retrieve the latest data directly from Stroll Intl servers.
    1. On Android, goto Settings » Apps » Select "Stroll Intl" » click Storage » click "Clear Cache".
  4. Check Stroll Intl app permissions. If any of these permissions required to use your device's features are disenabled, Stroll Intl might not work.
  5. Uninstall and reinstall Stroll Intl. If nothing else has worked, completely uninstall Stroll Intl then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Stroll Intl not working


2. Fix Stroll Intl Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Stroll Intl be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Stroll Intl not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Stroll Intl may not be able to connect to the Internet when running in the background.

Reported Issues