Published by Share File Technologies on Jun 13, 2024

Report an issue with Messenger SMS & MMS.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Messenger SMS & MMS?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Share File Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Messenger SMS & MMS image 1 contact Messenger SMS & MMS image 2

Messenger SMS & MMS Customer Insights

1. MMS... because for some reason my phone isn't sending or recieving them.... havent tried to do it on here yet but I figured if I paid for the upgrade itd fersure work.... I shall see....... not happy so farThe premiere Android texting app as far as I'm concerned.

2. Even though, I like its interface, I do not know if a subscription is worth it when there are a plethora of free apps.I love having only one app for texting and messaging, but after using it a lil while it begins to not let me write a message.

3. Not recommendedJust paid a weekly fee for no ads and for the upgrade or whatever..... there's absolutely nothing different about it after I paid.. there's still ads, it freezes up on me , I go to click a message and it does nothing... until I restart the app over... I downloaded it for pictures messages.

4. -POS Coolpad Suva phoneLove this messaging app 😊 I haven't had any issues with this app, but my service provider seem to believe it's not compatible; I get messages, and I'm able to send them fine with or without a wifi connection.

5. You are given a choice of free or paid subscription everytime you open this app.

6. However upon starting the draft of a text I would get 2/3 lines into a text or slightly more (tried 4 times), the screen would turn black in the background with the keyboard still on.

7. Opening a text for someone not in your phone book was nice and easy.

8. Continually updated with new bells and whistles and well deserving of the couple bucks it takes to remove the unobtrusive ads.Downloaded and installed it, and it just flashed on-and-off.

9. Weighing the pros and the cons due to there so many messenger apps that indicates therr user-friendly and comes with more capabilities than the other one.

10. Lost that phone and when I brought it to my new phone there is no way in heck I can get the upgrade I bought.

11. However, it crashes anytime I try to compose a message to a new contact not already in my message list.

Steps to Troubleshoot & Fix Messenger SMS & MMS Issues

1. Fix Messenger SMS & MMS Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Messenger SMS & MMS: Restarting the app will resolve most errors.
  2. Update the Messenger SMS & MMS App. Here is how:
    1. On Android goto PlayStore » Search for "Messenger SMS & MMS" » Open Messenger SMS & MMS » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Messenger SMS & MMS » click "UPDATE".
  3. Clear Messenger SMS & MMS app cache: Clearing cached data will force your app to retrieve the latest data directly from Messenger SMS & MMS servers.
    1. On Android, goto Settings » Apps » Select "Messenger SMS & MMS" » click Storage » click "Clear Cache".
  4. Check Messenger SMS & MMS app permissions. If any of these permissions required to use your device's features are disenabled, Messenger SMS & MMS might not work.
  5. Uninstall and reinstall Messenger SMS & MMS. If nothing else has worked, completely uninstall Messenger SMS & MMS then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Messenger SMS & MMS not working


2. Fix Messenger SMS & MMS Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Messenger SMS & MMS be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Messenger SMS & MMS not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Messenger SMS & MMS may not be able to connect to the Internet when running in the background.

Reported Issues