Contact O2 aplikácia Customer Service

Why should I report an Issue with O2 aplikácia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of O2 Slovakia, s.r.o. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. A ak potrebujete vyriešiť niečo komplikovanejšie, môžete sa jednoducho a bezplatne spojiť s našou podporou priamo cez chat v apke. ✅ vybaviť svojim deťom novú SIM-ku O2 Junior, s ktorou budete mať ich aktivity na mobile pod palcom.

2. Pridali sme úplne novú detskú SIM kartu O2 Junior, s ktorou budete mať bezpečnosť svojich ratolestí na internete pod palcom.

3. Vďaka O2 aplikácii viete pohodlne kontrolovať svoju spotrebu, vybaviť si nový paušál aj SIM kartu, uhrádzať faktúry či získavať odmeny.

4. V apke si viete aj založiť vlastnú skupinu O2 Spolu a užívať si 2️⃣❎ dáta alebo 2️⃣❎ rýchlosť.

5. O2 Paušál so SIM odteraz kúpite digitálne cez aplikáciu bez toho, aby ste museli niekam chodiť.

6. Vybavte si ho odteraz pár klikmi, hoci aj v autobuse.

7. Veľmi nás poteší, ak pridáte vaše hodnotenie ⭐️⭐️⭐️⭐️⭐️.

8. Ak niečo nefunguje alebo sa vám niečo nepáči, napíšte nám na kontakt@o2. sk.

1. This is not a pleasant feature, it should be off by default from the start for all packages.Total Rubbish, resets password every (frequent) update.. Also doesn't allow mobile data to allow online payment.

2. Thanks!As a new client I dont like that O2 automatically activated the 500MB data plan for me just because I had mobile data turned on when starting my phone with my new sim card.

3. On prepaid card, when you run out of your credit for subscribed service, it will auto turn on option for one day internet without possibility to turn it off and it will do it every single day until your account is 0eur.

4. Thank youAfter the update, there is no option of doing one-click payments with a previously remembered card, which was the best, most time-saving feature.

5. After signing in to the O2 app for the first time I noticed under the 500MB package the option "s automatickou obnovou" was by default on.

6. Absolute joke of an app!!!! P.s only sends notification of exceded daily limit after you have already been charged!!! Top up has tec problems & doest function half the time.

7. With no warning that your remaining balance is not sufficient to buy mobile data.

8. Many foreign students and foreigners in general are using your services and it is hard to understand the language without Google translate.

9. Bad working cache forces you almost everytime to do operations over sms (refresh does not work, neither deleting app cache).

10. Useless notification(it never show right numbers), the type of notification could be like google weather or translate.

11. How do I check my balance I added 8 Eur credit & it didn't show.

1. Fix O2 aplikácia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart O2 aplikácia: Restarting the app will resolve most errors.
2. Update the O2 aplikácia App. Here is how:
   1. On Android goto PlayStore » Search for "O2 aplikácia" » Open O2 aplikácia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for O2 aplikácia » click "UPDATE".
3. Clear O2 aplikácia app cache: Clearing cached data will force your app to retrieve the latest data directly from O2 aplikácia servers.
   1. On Android, goto Settings » Apps » Select "O2 aplikácia" » click Storage » click "Clear Cache".
4. Check O2 aplikácia app permissions. If any of these permissions required to use your device's features are disenabled, O2 aplikácia might not work.
5. Uninstall and reinstall O2 aplikácia. If nothing else has worked, completely uninstall O2 aplikácia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing O2 aplikácia not working

2. Fix O2 aplikácia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make O2 aplikácia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to O2 aplikácia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, O2 aplikácia may not be able to connect to the Internet when running in the background.