Contact ShotKam Legacy Customer Service

Why should I report an Issue with ShotKam Legacy?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ShotKam to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Make it read the files that have moved to the phoneThe app works well,but trying to view the footage it seems I have to reconnect from the start as in close app, reconnect wifi then open app every time as if my phone goes to sleep it's disconnected from app when I try to view, also it would be good if all shots automatically download to view so when you open app they are all available, not have to manually select each shot and wait,Update 1/3/22.

2. **** This is the "latest" version that was supposed to fix the connection issue between the shotkam and your phone and guess what... Still doesn't work.I'm tech savvy enough to haven given this proper troubleshooting; there are serious issues here.

3. I'll edit this as soon as I've used it for real.Downloaded the app to test friends camera, since he had the issue that camera kept dropping wifi connection all the time.

4. My LG V20 was intoduced in late 2016, but LG (and Verizon) have stranded it at Android 8.0, and a more in depth websearch indicates that Shotkam won't work with 8.0 or older.So far so good.

5. I also can't play slow motion videos without being connected to the shotkam because 100fps or more dont work on Android phones.

6. I will be returning the product due to the app.*** Update - You must turn off your phone's mobile data and then turn on the WiFi ONLY to connect to the app.

7. MAKE IT RIGHT!The best camera but, the software has problems The first one i noticed is that is a bit slow when viewing someone else over the wifi.

8. Bugs I've experienced: app restarts any time you leave window, app closes when trying to review video, sending/receiving errors.

9. Camera brilliant, when I first got it was easy to download videos.

10. My major complaints here are, the speed in which the device (shotkam) communicates with the phone and the application bugs.

11. Dont waste your money.Awesome, awesome, awesome!!! If you are having any troubles, read these reviews for fixes.

1. Fix ShotKam Legacy Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ShotKam Legacy: Restarting the app will resolve most errors.
2. Update the ShotKam Legacy App. Here is how:
   1. On Android goto PlayStore » Search for "ShotKam Legacy" » Open ShotKam Legacy » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ShotKam Legacy » click "UPDATE".
3. Clear ShotKam Legacy app cache: Clearing cached data will force your app to retrieve the latest data directly from ShotKam Legacy servers.
   1. On Android, goto Settings » Apps » Select "ShotKam Legacy" » click Storage » click "Clear Cache".
4. Check ShotKam Legacy app permissions. If any of these permissions required to use your device's features are disenabled, ShotKam Legacy might not work.
5. Uninstall and reinstall ShotKam Legacy. If nothing else has worked, completely uninstall ShotKam Legacy then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ShotKam Legacy not working

2. Fix ShotKam Legacy Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ShotKam Legacy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ShotKam Legacy not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ShotKam Legacy may not be able to connect to the Internet when running in the background.