Contact SRX Customer Service

Why should I report an Issue with SRX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of streetsine to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We've been serving Singapore's real estate industry since 2009, when we first launched our Home Report to help property agents and homeowners establish the price to buy, sell or rent a home.

2. In 2014 we introduced X-Value, allowing anyone to get an accurate estimate of the value of their home instantly online. 1. 8 million home reports and 7. 0 million X-Value calculations later, we're Singapore's most trusted source of home pricing information.

3. We provide easy-to-use tools, extensive quality property listings and insightful information to help you find the place you belong.

4. We're building a community that connects home-seekers to their ideal property and helps homeowners manage their most important asset.

5. Members of the Group’s mySG Home community use SRX to connect with their neighbourhood, keep track of the sale and rental value of their home.

6. The easiest way to find property in Singapore.

7. Find where you belong then join the SRX Community!

8. All the best sale and rental listings, with exclusive drone footage, v360 tours and great photos.

9. Advanced search options to help you find exactly what you are looking for.

10. Instantly price your home with Singapore’s most trusted automated valuation – 1. 5 million home values generated in 2019!

11. SRX Community creates digital communities for your apartment block and immediate neighbourhood.

1. Thus making this app quite inefficient in search for house.Most of the listing don't have floor plan, photo cannot pinch and zoom, shows video available icon but unable to click and view.

2. Serious improvement hence needed! The App needs to enable more properties entrance for owner with multiple properties as well.Great to find undervalued properties for investment in Singapore.

3. It doesn't help its case when 99.co's app is way more stable and fluid.This is is a really great app for property search.

4. Tons of new features have added in e.g. Live chat, shortlist the units, hot project, map view.

5. Tons of new feature has added in like Live chat, shortlist the units, hot project, map view.

6. A personal market research (caveat + units on sale market check) also shows that the result shown does not really tally with the actual trend.

7. Cannot look up some of the very basic information stably or have time to type a feedback page without the App closing.

8. The interface is particularly great, good job.Great recent updates, the app seem more stable.

9. It is straightforward to find out property sales value and rental.

10. Obviously the maker of this software is not concerned that this tool cannot effectively do the advertising for the properties inside.

11. Everything you need about property like user friendly, flexible and more.

1. Fix SRX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SRX: Restarting the app will resolve most errors.
2. Update the SRX App. Here is how:
   1. On Android goto PlayStore » Search for "SRX" » Open SRX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SRX » click "UPDATE".
3. Clear SRX app cache: Clearing cached data will force your app to retrieve the latest data directly from SRX servers.
   1. On Android, goto Settings » Apps » Select "SRX" » click Storage » click "Clear Cache".
4. Check SRX app permissions. If any of these permissions required to use your device's features are disenabled, SRX might not work.
5. Uninstall and reinstall SRX. If nothing else has worked, completely uninstall SRX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SRX not working

2. Fix SRX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SRX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SRX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SRX may not be able to connect to the Internet when running in the background.