Contact SleepTown Customer Service

Why should I report an Issue with SleepTown?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Seekrtech to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I also would love to be able to rotate more items like most of the buildings!I really like the idea of sleep town, but i wish there was a "Trucker Mode"... You see Im a Professional Truck Driver and as such my sleep schedule changes every day depending on a variety of things... So i constantly have to change my sleep goals, which makes it almost impossible for me to get a streak of more than 2 days.

2. I wish there was an option to set a specific sleep duration (minimum and maximum) as a sleep goal that could be started any time, instead of specific bedtime and wake time.It'd be perfect except for one big issue: the bedtime reminder doesn't work.

3. You have to turn on "prevent building from collapsing if you close the app", if you want to turn off your phone want to turn off your phone while using it I'll using it which is confusingIt's not so good without premium, but it helped me sleep for awhile.

4. Without premium I could only have basic features such as tracking my sleep hours and building the buildings, but I couldn't get any coins or even sign in.

5. If you have a few extra dollars, I would recommend this app, but only with premium.Interesting. One suggestion, perhaps don't make someone lose their town progress if they need to change their sleep times.

6. Also decorating your town takes a LOT of coins, which is unfortunate beacause it makes it difficult to have more than a tree or two.Better than SimCity since it helps you save money time & energy instead of them trying to leech it out of you.

7. Right now every time I open the Town or Big Town, it's completely random.I grew to love this app and the relaxation and comfort that comes with building my little town.

8. Overall, a pretty decent app, but it has nothing for relaxation features to help you sleep if you're the kind of person who needs that.

9. Sometimes I need to sleep before I can hit the button!Love the concept, could use some polishing.

10. For example, if someone is going from a night shift to a day shift job, they need to switch their hours, but they are still trying to do healthy sleeping habits.

11. The app is a little buggy (loading thing pops up indefinitely until I hit back), I move things accidentally all the time so the controls can definitely be improved.

1. Fix SleepTown Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SleepTown: Restarting the app will resolve most errors.
2. Update the SleepTown App. Here is how:
   1. On Android goto PlayStore » Search for "SleepTown" » Open SleepTown » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SleepTown » click "UPDATE".
3. Clear SleepTown app cache: Clearing cached data will force your app to retrieve the latest data directly from SleepTown servers.
   1. On Android, goto Settings » Apps » Select "SleepTown" » click Storage » click "Clear Cache".
4. Check SleepTown app permissions. If any of these permissions required to use your device's features are disenabled, SleepTown might not work.
5. Uninstall and reinstall SleepTown. If nothing else has worked, completely uninstall SleepTown then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SleepTown not working

2. Fix SleepTown Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SleepTown be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SleepTown not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SleepTown may not be able to connect to the Internet when running in the background.