Contact MAX Customer Service

Why should I report an Issue with MAX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Max Burgers AB to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When your order is completed, the order number will turn green in the app and on the order ready board in the restaurant.

2. With the MAX app you can order and pay for your food with your mobile phone.

3. Locate Max restaurants, customise burgers and save orders as favourites.

4. All food is made-to-order.

5. Simply show your order number to the staff when collecting the order.

1. Whats even worse is that they are the same notification category as the "order complete" notification so you if you want to disable them you have to disable one of the core features of the app.Incredibly slow, won't allow access to MobilePay, just shown an error screen and you can't go bac canceling the order.

2. Very frustrating!I've been trying to create an account for several minutes but the app keeps claiming its send a verification code to my email that it simple hasn't.

3. Some minutes later i decided to use the email notification to collect my order and when I got to the varby location i was told rudely that they had thrown out my order because i was 30 minutes late.

4. With one of the latest updates the app is awfully slow, it takes forever to load the location list, and when it finally loads it doesn't even show them all and I have to press the "show more" button which introduces MORE loading and waiting.

5. Unless they decide to remove all other options to order I can't really see any upside to use this app instead of the currently available methods which are easier and faster by far.It advertises itself as making ordering out easier, when in reality it's just 10x more effort than just ordering at the restaurant.

6. It takes forever to order (soooo many steps, annoying) and every time I'm gonna order it requires log-in, catcha and credit card details.

7. I've triple checked the mail address and checked my spam filters too but there is simple nothing and creating a new account is simply not possibleWhat happened??? it was working well before this update!!! This new Update messed up everything.

8. Note for veiwers:If you are a new user I highly would recommend making an account even if it's a pain in the *** just to get less annoyance at least.The 2020 major update with completely new design is a disaster.

9. It briefly shows a dialogue box asking if I want to cancel payment, but that dialogue box disappears again and a loading screen keeps spinning.

10. EDIT: Seems like you can make the account at least now without verification, still mad that they didn't keep the old accounts to transfer over before updating it.

11. Should have been tested before release, and frankly don't change something that already works fine if not better.

1. Fix MAX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MAX: Restarting the app will resolve most errors.
2. Update the MAX App. Here is how:
   1. On Android goto PlayStore » Search for "MAX" » Open MAX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MAX » click "UPDATE".
3. Clear MAX app cache: Clearing cached data will force your app to retrieve the latest data directly from MAX servers.
   1. On Android, goto Settings » Apps » Select "MAX" » click Storage » click "Clear Cache".
4. Check MAX app permissions. If any of these permissions required to use your device's features are disenabled, MAX might not work.
5. Uninstall and reinstall MAX. If nothing else has worked, completely uninstall MAX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MAX not working

2. Fix MAX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MAX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MAX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MAX may not be able to connect to the Internet when running in the background.