Published by VideoShow EnjoyMobi Video Editor & Video Maker Inc on Jan 19, 2024

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Why should I report an Issue with Screen Recorder Video Recorder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of VideoShow EnjoyMobi Video Editor & Video Maker Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Screen Recorder Video Recorder Customer Insights

1. I use it to capture social media stories & other videos that I cannot share due to the privacy settings of people posting them, however, to give you the heads up before you install, it also picks up the audio going on around OUTSIDE your phone, not just on your phone, so if you're recording, I highly suggest that you do it where it's quiet of you don't want other noises in your finished screen recorded video.I recorded a short video to test the app, and despite the fact that I selected 720p, the recording was so pixelated that I could barely tell what game it had recorded.

2. And lastly, you have to pay in order to be able to crop the video.So, while recording my screen, the audio coming out was very choppy and ugly sounding, it also made my phone heat up in about 5 minutes, and to top it all off, it didn't SAVE the video because it was "too large" even though I had only been recording for about 7 minutes.

3. It was only 2 minutes long even though it took about 10-15 minutes to record.This app does a fairly good job of recording video online.

4. All I got was a 0:00 long video that wouldn't open at all.) The only thought that comes to mind anymore is, "Wow, this is bad, this is very bad."Thank you! So, when I used it, the video was very pixalized (sorry if i spelled that wrong) and the audio was not very good either.

5. Check how your reviews are sorted when viewing others experiences.Sometimes when im finished recording a video, i wouldnt be able to open the video and look over it.

6. The record button shows up in your video and so does the notification that it has started recording.

7. There's absolutely no way to justify $80.00 per year in my mind for a screen recorder, when there are apps like AZ Screen Recorder that are free.It's a very useful and convenient application for screen recording.

8. Then, because I had recorded for too long, when I went to edit the video, there was no trim unless you bought something, the trim feature is usually allowed without having to buy something in other apps.

9. AZ Screen Recorder is just as good, if not perhaps even better, because it offers the same quality of recording, with no watermarks and very minimal ads, for FREE.

10. So you have the speaker up and it records that along with the video stream on you phone screen.

11. Maybe the app still works just fine elsewhere, but here in the US it's only good for screen recording and no longer records sound.

Steps to Troubleshoot & Fix Screen Recorder Video Recorder Issues

1. Fix Screen Recorder Video Recorder Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Screen Recorder Video Recorder: Restarting the app will resolve most errors.
  2. Update the Screen Recorder Video Recorder App. Here is how:
    1. On Android goto PlayStore » Search for "Screen Recorder Video Recorder" » Open Screen Recorder Video Recorder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Screen Recorder Video Recorder » click "UPDATE".
  3. Clear Screen Recorder Video Recorder app cache: Clearing cached data will force your app to retrieve the latest data directly from Screen Recorder Video Recorder servers.
    1. On Android, goto Settings » Apps » Select "Screen Recorder Video Recorder" » click Storage » click "Clear Cache".
  4. Check Screen Recorder Video Recorder app permissions. If any of these permissions required to use your device's features are disenabled, Screen Recorder Video Recorder might not work.
  5. Uninstall and reinstall Screen Recorder Video Recorder. If nothing else has worked, completely uninstall Screen Recorder Video Recorder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Screen Recorder Video Recorder not working

2. Fix Screen Recorder Video Recorder Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Screen Recorder Video Recorder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Screen Recorder Video Recorder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Screen Recorder Video Recorder may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • cancel the subscription of screen recording vedio thank you

    — by honey 1 year ago

  • Hi, I subscribed with my card details because it said "3 day free trial," but then I was charged $97 anyway?? Yeah you need to give me my money back.

    — by Patrick Hennekes 1 year ago

  • Please cancel my subscription to VideoShow Screen Recorder. This app is far too expensive for what it does. There are free alternatives. Plus it is not very easy to use.

    — by Mike Renfro 2 years ago

  • Hello, I was trying to subscribe for the free trial of the app but instead got charged for the monthly rate. Can I please be refunded as I did not intend to pay the monthly rate and do not use the app enough to pay.

    Hope to hear back from you asap.


    — by Samantha Zarandin 2 years ago

  • I would like to cancel my subscription because i cant find how to do it in the app

    — by Tojmane Dunn 2 years ago

  • I often use V recorder in an online app, but when I stop recording, it takes me to a different screen with the option to delete it or keep it, not just a pop-up. Is there any way to disable this?

    — by Finn 2 years ago

  • I no longer have this app and thought that I had canceled my subscription but I was just charged $97. Is there anyway I can have this refunded?

    — by Chyanne Via Northcutt 2 years ago

  • I want a refund for the £86.99 you took from my account yesterday. I emailed to cancel it and complained about the quality but no reply.

    — by Lara Evans 2 years ago

  • i would like to cancel my subscription and want my money back to my account

    — by Jobie Chavez Biñas 2 years ago

  • I canceled my subscription to vrecord on the last day of my free trial, 01.16.22. The message I received was that it will be canceled next January. I need it canceled today with no charge

    — by Sue Roth 2 years ago

  • Hello,

    I have a big issue and want you to fix it.

    I can't record sound internal+external like before.

    I stuck all of my work with this problem. So if you please fix it as fast as you can. I'll grateful and appreciate you so much.

    Thanks for working hard all along.

    V Recorder 6.4.1 realme RMX1911 Android OS 10 [CPU]:arm64-v8a [ScreenSize]:1600x720 [ScreenDensity]:320 APP Free RAM:5.45 MB APP Total RAM:23.59 MB APP Max RAM:470 MB Device RAM:2.77 GB Device Available RAM:871 MB [Primary Storage] TotalSpace:53.24 GB UsableSpace:16.16 GB [Locale]:en_US

    — by Kittithat 2 years ago

  • I did Cancel my subscription right away and still getting charge, need my money back!

    — by GISELLA VALENCIA 2 years ago

  • Hello,
    I have never used this app before. It's not on my phone or computer, and I don't recall ever even seeing it. Somehow, I was charged $94.94 to my bank account on 9/4/20, for a subscription to this app. I would like to have this money refunded if at all possible. I'm a 20-year-old college student, so this money is several weeks worth of groceries for me. I hope you can understand. Thank you!

    — by Abi 2 years ago

  • Hello i'm truly sorry but i saw that free trail is for three day and i canceled it the following but i ve saw a message to recharge my credit card to take all the money of subscription and i don't want to continue. So can you please just cancel it
    the email for the App is

    — by ‫عبدالرحمن ناصر عبدالرزاق‬‎ 2 years ago

  • Hi I have been charged 89.99 out of my bank for a VIP package, however I have not used this app. It must have been my 2 year old sister who uses my tablet alot of the time but because I have not used it after the payment came out could I pls get a refund. I am only 17 so as you can understand this is a lot of money for me when I dont even use it
    Thank you

    — by Latinia Angel Leonardi 3 years ago

  • You debited an amount of 4700 on may gcash number 09672970141 which I never authorize my child accidentally subscribe annually which we never meant so please refund my money. I dont need the app and I dont like it

    — by Maria christina austria 3 years ago

  • I want to cancelled this suscription right now, I've never used this app and is charging me $89.99 dollars, you can verify I didn't use it. I want my money back as soon as you can.

    — by Némecis Barreto 3 years ago