Published by Ростелеком on Aug 27, 2024

Report an issue with Ростелеком Москва.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Ростелеком Москва?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ростелеком to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Ростелеком Москва image 1 contact Ростелеком Москва image 2

Ростелеком Москва Customer Insights

1. Too slow, flaky and uncomfortableNot user friendlyПриложение удобное, но не возможно зайти в приложение из-за границы и через VPN тожеДостойное приложение, удобно и быстро можно решить все вопросы.

Steps to Troubleshoot & Fix Ростелеком Москва Issues

1. Fix Ростелеком Москва Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Ростелеком Москва: Restarting the app will resolve most errors.
  2. Update the Ростелеком Москва App. Here is how:
    1. On Android goto PlayStore » Search for "Ростелеком Москва" » Open Ростелеком Москва » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ростелеком Москва » click "UPDATE".
  3. Clear Ростелеком Москва app cache: Clearing cached data will force your app to retrieve the latest data directly from Ростелеком Москва servers.
    1. On Android, goto Settings » Apps » Select "Ростелеком Москва" » click Storage » click "Clear Cache".
  4. Check Ростелеком Москва app permissions. If any of these permissions required to use your device's features are disenabled, Ростелеком Москва might not work.
  5. Uninstall and reinstall Ростелеком Москва. If nothing else has worked, completely uninstall Ростелеком Москва then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Ростелеком Москва not working


2. Fix Ростелеком Москва Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Ростелеком Москва be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Ростелеком Москва not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Ростелеком Москва may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer