Contact Ooma Home Phone Customer Service

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1. (Ooma does charge for international calls but it's ultra cheap, like a nickel a minute) I tried to delete my old one star review but doesn't seem to work.Voicemail notifications don't work anymore.

2. First, because it allows me to make phone calls out of the concrete bunker where I work, which has bad tower reception but great wifi.

3. Second, it means that I can use the cell phone to make international calls that are not covered by the smart phone plan.

4. Why would you need to ask for permission to turn the microphone on in a phone app? Anyhow it is now working and I am very glad of it, this app has been a good part of my life for many years.

5. In any case I blew the set-up procedure because it asked for permission to "record my calls." When you say that to me, it means, make a recording, like a song or the CIA recording what you say (sure that happens too).

6. They bill you for state & federal taxes every month and will not reduce the 2 month promotional period of premium service (a 9.95 value 🙄) to basic service, even when I specifically asked them to.Rings without showing what app is ringing, hard to get messages, difficult to configure.

7. I would like the app a whole lot more if it allowed me to block a caller using the app, like the desktop app does.When I'm listening to something (podcast, music, etc.) and an incoming call comes in, it breaks the Bluetooth.

8. I usually just keep the Ooma app signed out to avoid this issue, but then I miss the calls, defeating the purpose of the app.

9. In that sense you have Ooma calling power which bills only your minutes of data time and not for a long distance call.

10. Don't waste your money on old copper lines from the old telcos when you can save hundreds a year.The app icon doesn't show up on my cell phone not even when I do a search.

11. Why not just an option to enable inbound calls? The UI needs some work.

1. Fix Ooma Home Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ooma Home Phone: Restarting the app will resolve most errors.
2. Update the Ooma Home Phone App. Here is how:
   1. On Android goto PlayStore » Search for "Ooma Home Phone" » Open Ooma Home Phone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ooma Home Phone » click "UPDATE".
3. Clear Ooma Home Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from Ooma Home Phone servers.
   1. On Android, goto Settings » Apps » Select "Ooma Home Phone" » click Storage » click "Clear Cache".
4. Check Ooma Home Phone app permissions. If any of these permissions required to use your device's features are disenabled, Ooma Home Phone might not work.
5. Uninstall and reinstall Ooma Home Phone. If nothing else has worked, completely uninstall Ooma Home Phone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ooma Home Phone not working

2. Fix Ooma Home Phone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ooma Home Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ooma Home Phone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ooma Home Phone may not be able to connect to the Internet when running in the background.