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1. Please do get the HD calling glitches ironed out, but beyond that, I look forward to be a customer for many years to come.Excellent virtual phone system! We have been using dialpad for years.

2. Using mobile network requires you to 'Dial 1' to pick up a call... its not always convenient to do and adds time to pick up call.

3. Even after answering the call on the desktop or web app, the mobile app will continue vibrating & ringing.

4. You have to delete the app from your phone for it to refreah missed calls that were returned using other devices even if you refresh the app.

5. I'm not able to be mobile while using the MOBILE app due to noise and having to basically have every call on speaker.

6. Overall a decent and working system without too many problems, even if some areas of the application aren't intuitive when covering multiple departments as a small business.First the issue - No Bluetooth headset connectivity anymore.

7. This app has the residual affect of screwing up the normal function of the volume on the phone.I love the desktop application and the service.

8. Not sure this is a reliable service unless strictly using over WiFi.Love the app! It makes our work phones available on all devices.

9. Easy to use and allows me to take and make business calls from anywhere.Sometimes significant lag time between picking up call and hearing audio.

10. Subpar company with subpar service.I have had Dialpad for about 4 months now and I must say, though I struggled with a learning curve and few small glitches, I love the service and app.

11. Each has the desktop application and mobile apps.Replying to the reply I got from Dialpad.

1. Fix Dialpad Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dialpad: Restarting the app will resolve most errors.
2. Update the Dialpad App. Here is how:
   1. On Android goto PlayStore » Search for "Dialpad" » Open Dialpad » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dialpad » click "UPDATE".
3. Clear Dialpad app cache: Clearing cached data will force your app to retrieve the latest data directly from Dialpad servers.
   1. On Android, goto Settings » Apps » Select "Dialpad" » click Storage » click "Clear Cache".
4. Check Dialpad app permissions. If any of these permissions required to use your device's features are disenabled, Dialpad might not work.
5. Uninstall and reinstall Dialpad. If nothing else has worked, completely uninstall Dialpad then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dialpad not working

2. Fix Dialpad Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dialpad be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dialpad not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dialpad may not be able to connect to the Internet when running in the background.