Published by ПАО "ВымпелКом" on Nov 21, 2024

Report an issue with beeline.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with beeline?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ПАО "ВымпелКом" to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About beeline

1. Contact the support service, check the balance, make a top up, use the services and find out more about the tariffs. 1.

2. Control the balance and the packs of the Internet, minutes and SMS. 4.

3. Top up the balance with a bank card or via Google Pay.

beeline Customer Insights

1. The app doesn't provide any other languages beside Russian, the first time i had this SIM card was back in november 2021, it was working just fine, i had the unlimited data tariff, then they chagend it to 50gb per 500, and now it became 700 only for the 40gb or the 45 one.

2. Просьба пофиксить кота чтоб работал универсально на широком круге девайсов!fat n heavy, takes up a lot of space & requires too much permissions; thus a dead weight 99% of the time.

3. Disabling cat option shows shorter black screen and interface without yellow frame.

4. ZTE 20 smart, android 9, 4.53.0 black screen, then yellow screen frame blink for instant and interface.

5. Overall, it's well done and beautiful.Не открывается чат -сообщить о плохом качестве связи и полном отсутствии передачи моб.данных по алресу.

6. Your service is the worst 👎Of course, you can't use Instagram in Russia and the most VPNs are not working.

7. With this card you have the Russian firewall even if your not Russia.The app seems fairly good.

8. the customer services are not good at all, the waiting is unbearable, always lags in the internet with some weird interruptions.

9. it's not a game, it needs to be fast, small in size and as simple as possible.The worst home internet services ever.

10. You should really take a step back and just think about these modifications that you did made in less than 2 years.The data doesn't last more than 15 days as if we ate it instead of using it.

11. I constantly see special offer notifications (like, increases redeem chances? Really?), overall loading is slow.

Steps to Troubleshoot & Fix beeline Issues

1. Fix beeline Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart beeline: Restarting the app will resolve most errors.
  2. Update the beeline App. Here is how:
    1. On Android goto PlayStore » Search for "beeline" » Open beeline » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for beeline » click "UPDATE".
  3. Clear beeline app cache: Clearing cached data will force your app to retrieve the latest data directly from beeline servers.
    1. On Android, goto Settings » Apps » Select "beeline" » click Storage » click "Clear Cache".
  4. Check beeline app permissions. If any of these permissions required to use your device's features are disenabled, beeline might not work.
  5. Uninstall and reinstall beeline. If nothing else has worked, completely uninstall beeline then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing beeline not working


2. Fix beeline Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make beeline be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to beeline not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, beeline may not be able to connect to the Internet when running in the background.

Reported Issues