Contact Vantech_V1 Customer Service

Why should I report an Issue with Vantech_V1?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of VANTECH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It can be viewed in non-landscape or landscape mode after filling in IP, port, username, and password.

2. Vantech_V1 is a H. 264 DVR remote viewer.

1. Cant find it?Pls update this app it's hanging in 10 secs.update nowVery bad scarveshow to downloadApp update lên thì không thể vào được nữaTốc độ load quá chậm.

2. Tại sao Vantech không kịp thời sửa lỗi vậy?Cập nhật mới bị crash liên tụcThis app never opens.

3. I usually use SoCatch but it stopped working on the last update.

4. This is working fine with my dns address.Where the pictures location if I want to capture.

5. hên hên mới vô đươc.

1. Fix Vantech_V1 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vantech_V1: Restarting the app will resolve most errors.
2. Update the Vantech_V1 App. Here is how:
   1. On Android goto PlayStore » Search for "Vantech_V1" » Open Vantech_V1 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vantech_V1 » click "UPDATE".
3. Clear Vantech_V1 app cache: Clearing cached data will force your app to retrieve the latest data directly from Vantech_V1 servers.
   1. On Android, goto Settings » Apps » Select "Vantech_V1" » click Storage » click "Clear Cache".
4. Check Vantech_V1 app permissions. If any of these permissions required to use your device's features are disenabled, Vantech_V1 might not work.
5. Uninstall and reinstall Vantech_V1. If nothing else has worked, completely uninstall Vantech_V1 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vantech_V1 not working

2. Fix Vantech_V1 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vantech_V1 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vantech_V1 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vantech_V1 may not be able to connect to the Internet when running in the background.