Published by QMenu Inc. on Aug 27, 2024

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Why should I report an Issue with qMenu?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of QMenu Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About qMenu

1. Order food for delivery or pickup from a huge selection of local restaurants. qMenu has $0 markups to restaurant’s original official pricing.

2. You should also know that every time you order through qMenu, the restaurant also saves around 3% to 8% compared to using other major branded food ordering APPs.

3. When restaurants are doing better, they serve you and the community better! - Order with your mobile phone or social media account, no username or password to remember. - Know exactly when to pick up or to be delivered.

4. qMenu is the best online food ordering APP for restaurants across the states.

5. This means that you are paying absolutely no extra fees or charges from third parties.

qMenu Customer Insights

1. Used the app to order delivery waited over 2 hours, called the restaurant to find out the status of the delivery just for them to tell me they where out of the food I wanted call Qmenu to get my refund a lot of running around and back and forth, there message system was off line all in all will not use again or recommend.Just a total garbage app.

2. Thank you!I ordered through the app, food was "confirmed", get a message 30 minutes later saying there is no driver, so they gave me the option of changing from delivery to carry out and I go to pick up 25 minutes later just to find it wasn't even confirmed with the restaurant, waited again for my food.

3. A middle man app that does nothing, you're better off calling the restaurant directly and picking it up yourself.I placed a delivery order, selected a 15% tip and entered my CC number.

4. If the restaurant you order from is "actually" using this it's really convenient.Unfortunately I can't use this app as my billing address for my payment method (CC) is not in dropdown list.

5. I'm sure this app takes money from restaurants and gives them a nothing useful in return.My food disappeared between the restaurant and my home, yet this app claims it was delivered.

6. My order never made it to the restaurant (the employee showed me the screen.) I have no idea if the restaurant ever got paid or if my tip ever made it to them.

7. So I called the restaurant and they confirmed my order.

8. Too bad, guess I'll just make a phone order with the restaurants instead and save the service fee charge the convenience would have generated for QMenu Inc.

9. The only number this app provided was for the restaurant, who claims not to be affiliated with the delivery driver and there is nothing I can do about it and no one else I can contact to see this issue resolved.

10. Skip this app and call the restaurant with your order.

11. Thank goodness the restaurant was one of our regulars and knew that we didn't have that kind of money.Worse experience I've ever had with an app.

Steps to Troubleshoot & Fix qMenu Issues

1. Fix qMenu Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart qMenu: Restarting the app will resolve most errors.
  2. Update the qMenu App. Here is how:
    1. On Android goto PlayStore » Search for "qMenu" » Open qMenu » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for qMenu » click "UPDATE".
  3. Clear qMenu app cache: Clearing cached data will force your app to retrieve the latest data directly from qMenu servers.
    1. On Android, goto Settings » Apps » Select "qMenu" » click Storage » click "Clear Cache".
  4. Check qMenu app permissions. If any of these permissions required to use your device's features are disenabled, qMenu might not work.
  5. Uninstall and reinstall qMenu. If nothing else has worked, completely uninstall qMenu then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing qMenu not working


2. Fix qMenu Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make qMenu be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to qMenu not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, qMenu may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Orderd from the app boil shake my potatoes were hard some parts of food was cold

    — by Nixi Hernandez 3 years ago

  • Wasn't satisfied with your response on a mixed up order!

    — by James Cheng 3 years ago

  • I need a refund for an order that I never received

    — by Kevin McDaniels 3 years ago

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