Published by Wirtualna Polska Media S.A. on Dec 17, 2024

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Why should I report an Issue with Pilot WP - telewizja online?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wirtualna Polska Media S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pilot WP Customer Insights

1. It's a bumpu ride but it's the one we sometimes need to take.Generally it's a great app because you have almost every TV station available in Poland FOR FREE.. The only problem is that at the begining you have to watch 3 min of commercials, but if you pay nothing at all, you need to make some compromisesYou can watch for free a package of polish best tv canals.

2. It allows me to watch basic channels for free!I just can't 😄 I've been using it for the last 5 years and it was great, but they randomly decided to make me pay extra for using it during the middle of a world cup game.

3. I wish you added such sound track choice optionI am giving 4/5 because it should let you have an option to watch movies in its original version (with or without Polish subtitles).

4. The best thing is that you can watch your WP.pilot on any device, just download the app from the store.Really nice to see such very well developed mobile streaming platform for polish TV.

5. It will be nice to get feature to use mobile app as remote for switching programs running on laptopDoes not work, complains about device time being out of sync, despite showing correct one.

6. Used to like it when it offered 4-day packages, now you have to pay for at least a month.Pity one cannot choose sound track especially with foreign tracks.

7. Lack of imagination that there are such devices out there? The buttons that must be clicked to actually start the app are not visible...overall ok, but still worth of considering to add "favourites" feature to add fav.

8. With option to subscribe and pay to choice from other packages which offers wider selection.

9. Other than that amazing platform.Tray clicking the buttons when working in landscape mode.

10. channels instead of scrolling thru list and search every time most recent.

11. They are available through DVB-T broadcasts, by almost every station.

Steps to Troubleshoot & Fix Pilot WP Issues

1. Fix Pilot WP Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pilot WP: Restarting the app will resolve most errors.
  2. Update the Pilot WP App. Here is how:
    1. On Android goto PlayStore » Search for "Pilot WP" » Open Pilot WP - telewizja online » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pilot WP » click "UPDATE".
  3. Clear Pilot WP - telewizja online app cache: Clearing cached data will force your app to retrieve the latest data directly from Pilot WP servers.
    1. On Android, goto Settings » Apps » Select "Pilot WP - telewizja online" » click Storage » click "Clear Cache".
  4. Check Pilot WP app permissions. If any of these permissions required to use your device's features are disenabled, Pilot WP might not work.
  5. Uninstall and reinstall Pilot WP. If nothing else has worked, completely uninstall Pilot WP then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pilot WP not working


2. Fix Pilot WP Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pilot WP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pilot WP not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pilot WP may not be able to connect to the Internet when running in the background.

Reported Issues