Published by InShot Inc. on Dec 17, 2024

contact Photo Editor - Collage Maker Chat with our AI-based Photo Editor Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Photo Editor?



characters left:

Why chat with our AI Photo Editor Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Photo Editor.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact Photo Editor - Collage Maker image 1   contact Photo Editor - Collage Maker image 2


What users are saying

1. The ads never get in the way of creation or saving the file to your phone, so I can't consider this a TRUE issue.Good app, way way too many ads The app itself is very nice, easy to use, makes clear images, etc.

2. Only wish is that there was a saved sticker library, rather than the horizontal scroll.Edit: what happened to the pen tool second from the left?U used to be able to pick from all these colors now it's just white and can't change it.

3. You had and still have banner ads! Devs, come on! The videos are excessive, and a drain on my time and my phone battery!Very efficient tools, tons of ads, but not a lot of add-ons.

4. The locked features can get annoying but honestly the amount of tools and features you get for FREE is really good! I highly recommend this app!!!SO many ads.

5. But I do mind not even being able to use the program because there are so many things popping up and lagging my phone, on top of opening the Play Store.Holy. Freaking.

6. Oh, and the ads are respectfully placed and don't affect usability, but I'd say it's worth getting premium either way.(EDIT: The video ads are gone! Thank you, Devs! Back to 5 stars!) I have used this app for years, but recently the devs have added long, 2 stage pop up ads.

7. If you want to stack filters/VFX, you need to pass your image through the app a few times, which is fine - the stickers update somewhat often, and they've got some good aesthetics.

8. It's the most robust and capable photo manipulation phone app I've used, and has repeatedly saved me the trouble of booting up my laptop to make photo edits.

9. So, good content, too many ads.This is one of the most-used apps on my phone.

10. Nice effects, great alternative to Photoshop - if you can withstand ads after the use of major tools and every save.

11. Every time I open the app, I have to wait at least 15 seconds to close a video ad, and then there is a poster ad I also have to close to get back to the editing menu.

Steps to Troubleshoot & Fix Photo Editor Issues

1. Fix Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Editor: Restarting the app will resolve most errors.
  2. Update the Photo Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Editor" » Open Photo Editor - Collage Maker » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Editor » click "UPDATE".
  3. Clear Photo Editor - Collage Maker app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Editor servers.
    1. On Android, goto Settings » Apps » Select "Photo Editor - Collage Maker" » click Storage » click "Clear Cache".
  4. Check Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, Photo Editor might not work.
  5. Uninstall and reinstall Photo Editor. If nothing else has worked, completely uninstall Photo Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Editor not working


2. Fix Photo Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Editor may not be able to connect to the Internet when running in the background.

Reported Issues

— 4 years ago by Sundhari

Hi I accidentally subscribed the app and took money 31.99 and I don’t want it so can I get back the money please