Contact Asteroid Alert Customer Service

Why should I report an Issue with Asteroid Alert?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PhoneScience to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It feels like the devs have not bothered to put any care into how the app looks and feels on mobile, and just hastily uploaded an app designed for a desktop or laptop.I don't know about anybody else, but I have found the inner planetary tracking of.where we are now, and the available comparison of update positions the planets relative to our own solar system with presented orbital locations, proximities, to a projected simulation with educated time scale, most of the data is good, but once in awhile, i have come across something pretty significant, and very compelling, to come back to it the next day, and the data been edited.A very in-depth app! Very useful for those knowledgeable in the field of near Earth objects etc.

2. I think it's great to have that high end info, if there could just be some way for regular people to understand it too & even learn the advanced stuff from itIs a fact, we will advance to include a clean up effort to promote safety in our solar system.

3. Just a thought for people who are interested in this kind of stuff but dont know the technical parts.love the app,except I seem to have limited use, can't change to other tabs, the "X" button don't even work.

4. 3***[(***navigate×time)÷(push-pull) = >you probably won't be braking anything] as you learn.(***interest in: simulation, space, advanced projects, etc..)I switched to a Galaxy Note 9 and cannot do a screen capture with this app.

5. I am not sure if switching phone caused the problem or if recent app changes took away ability to screen capture the app data.

6. PLEASE could we have more information and descriptions about all terms and acronyms for us MERE mortals/laymen??? Thanks in advance.For other users I've seen struggle: 1*select either *km/miles is available.

7. avoid collisions, know the new course, may set objects to a zero inertia state to dock them and secure combined, no wrecking.Very cool app...but for us laymans I could not figure it out.

8. I like the alerts which are very easy to comprehend - "43m wide asteroid less than 1,000,000 km away from Earth." There's a wide gap in the ability to understand the alerts vs.

9. Most of the app is unintelligible to regular people other than the short blurb notifications.

10. working fine after disabling the other app.I find it hard to understand when I open the app.

11. the more technical app.I really like the features in this app, unfortunately I find it a pain to use as it is not optimized for phone display, and the UI is frustrating.

1. Fix Asteroid Alert Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Asteroid Alert: Restarting the app will resolve most errors.
2. Update the Asteroid Alert App. Here is how:
   1. On Android goto PlayStore » Search for "Asteroid Alert" » Open Asteroid Alert » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Asteroid Alert » click "UPDATE".
3. Clear Asteroid Alert app cache: Clearing cached data will force your app to retrieve the latest data directly from Asteroid Alert servers.
   1. On Android, goto Settings » Apps » Select "Asteroid Alert" » click Storage » click "Clear Cache".
4. Check Asteroid Alert app permissions. If any of these permissions required to use your device's features are disenabled, Asteroid Alert might not work.
5. Uninstall and reinstall Asteroid Alert. If nothing else has worked, completely uninstall Asteroid Alert then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Asteroid Alert not working

2. Fix Asteroid Alert Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Asteroid Alert be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Asteroid Alert not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Asteroid Alert may not be able to connect to the Internet when running in the background.