Published by Superintendencia Nacional de Migraciones - Perú on Sep 20, 2023

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Why should I report an Issue with Pre Registro Migraciones?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Superintendencia Nacional de Migraciones - Perú to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Pre Registro Migraciones Customer Insights

1. Then! I entered everything in manually and it asked me to scan my ticket....who is using a paper ticket if I am using an app to preregister?? Completely useless app obviously created by a terrible programmerYou can't scan a digital document (e.g., plane ticket).

2. Not possible to scan the passport or choose the type of document and other fields with drop down list.

3. It is not possible to scan the passport or choose the from the drop down list for obligatory fields.

4. Manual entry doesn't work too: some fields are obligatory, but not active!!!Crappiest app ever: neither the scanning works nor the fields for manual entry.

5. Shameful rubbish.How are you going to get a boarding pass if you need to show the registration in the app, and you can't complete the registration in the app, because you need to scan the boarding pass.

6. Useless app.What is the point of this app? I tried to scan my passport, it literally did nothing.

7. Unable to scan or download boarding pass for American Airlines.

8. You will waste hours with this utterly useless App!!! Gonna spend a lot of time at check in counter again 💩💩💩This is literally the worst app built in the history of apps.

9. Unable to download the multiple documents the app requires!! Didn't work last year, same issues again.

10. Manual input of document info is also not possible and greyed out.

11. Last update was 2020, scanning of a document is literally not possible.

Steps to Troubleshoot & Fix Pre Registro Migraciones Issues

1. Fix Pre Registro Migraciones Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pre Registro Migraciones: Restarting the app will resolve most errors.
  2. Update the Pre Registro Migraciones App. Here is how:
    1. On Android goto PlayStore » Search for "Pre Registro Migraciones" » Open Pre Registro Migraciones » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pre Registro Migraciones » click "UPDATE".
  3. Clear Pre Registro Migraciones app cache: Clearing cached data will force your app to retrieve the latest data directly from Pre Registro Migraciones servers.
    1. On Android, goto Settings » Apps » Select "Pre Registro Migraciones" » click Storage » click "Clear Cache".
  4. Check Pre Registro Migraciones app permissions. If any of these permissions required to use your device's features are disenabled, Pre Registro Migraciones might not work.
  5. Uninstall and reinstall Pre Registro Migraciones. If nothing else has worked, completely uninstall Pre Registro Migraciones then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pre Registro Migraciones not working


2. Fix Pre Registro Migraciones Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pre Registro Migraciones be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pre Registro Migraciones not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pre Registro Migraciones may not be able to connect to the Internet when running in the background.

Reported Issues