Contact Feed Preview Customer Service

Why should I report an Issue with Feed Preview for Insta・Planner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Charly Berthet to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It does everything I need it to do, all of the features in one app.Used to have a sensible amount of ads which was fine since I was using the free version but since the recent update the adverts are excessively long and far to frequent to the point of being unsuable on a free account.Have been using this for almost a year.

2. I have one set for February 1st so we'll see how the reminder works and how easy it is to publish from the actual app to the Instagram page.Absolutely love this app for planning Insta posts! But I've noticed problems with updating the feed on the app.

3. It's acceptable for the ad supported version, but makes me hesitant about paying for the full version.I used to be able to easily see all of my photos on my phone, but as of 6/15 I cannot see specific albums when picking photos to add.

4. This makes the app unusable, which is a major disappointment since it had been a reliable tool for years before this.My carefully prepared feed gets messed up unexpectedly for no reason.

5. This results in a way that my split pictures never look whole and all the feed is distorted..I have used all of the feed planner app on multiple different devices over the years and I'm thrilled to have found this one, finally.

6. Very disturbing and after cancelling all posted photos it keeps the first place of photo empty but also doesn't allow me to move a photo into its place.

7. It makes things complicated when my feed preview and my actual feed don't match up.

8. I wanted an app that I could easily move things around and see the overall aesthetic of my page before actually posting on my Instagram.

9. I wanted to buy the full version of this to support you, but I will not reward your awful ad use.

10. Fix it and I'll change this to 5 stars and buy the full version.So far so good.

11. The user experience needs some polish, it is not a deal breaker but misclicks and hangs in performance get annoying sometimes.

1. Fix Feed Preview Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Feed Preview: Restarting the app will resolve most errors.
2. Update the Feed Preview App. Here is how:
   1. On Android goto PlayStore » Search for "Feed Preview" » Open Feed Preview for Insta・Planner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Feed Preview » click "UPDATE".
3. Clear Feed Preview for Insta・Planner app cache: Clearing cached data will force your app to retrieve the latest data directly from Feed Preview servers.
   1. On Android, goto Settings » Apps » Select "Feed Preview for Insta・Planner" » click Storage » click "Clear Cache".
4. Check Feed Preview app permissions. If any of these permissions required to use your device's features are disenabled, Feed Preview might not work.
5. Uninstall and reinstall Feed Preview. If nothing else has worked, completely uninstall Feed Preview then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Feed Preview not working

2. Fix Feed Preview Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Feed Preview be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Feed Preview not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Feed Preview may not be able to connect to the Internet when running in the background.