Contact Smart Mineralogist Customer Service

Why should I report an Issue with Smart Mineralogist?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yakobo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Don’t worry, Smart mineralogist has a very detailed and easy to understand guide to get you started on everything discussed in it. • Get on demand details on the composition, physical, optical, crystallography and classification data on 5,000+ minerals. • Browse through detailed photographs of 2500 plus minerals. • Perform simple to advanced mineral properties search.

2. With it, you can browse large selections of rock forming minerals numbering over 5,000 unique mineral species.

3. As a geoscientist, most likely you may be working in areas without cellphone coverage hence Smart mineralogist hosts all its content offline.

4. Don’t know much about minerals or mineralogy?

5. Do you need a mobile reference to your mineral collection?

6. Smart mineralogist has the answer for you.

7. For example, you can search for a mineral if you know its color, streak, hardness or to what crystal system it belongs to. • Learn about minerals through a devoted reading section containing known analogies you may encounter in the realm of mineralogy or geology. • Manage your own mineral collections with the ability to save favorites minerals for easy review. • Only English (United States) is currently supported. • Class 10 or higher Micro SD card is recommended if you intend to install the App on it.

1. That can be so embarrassing when you're new to something and in a tight knit and smart community like rockhounding is, it would just be helpful to not worry about looking like an idiot to people a bit more legit sounding than I am currently when discussing our hobby via fb groups etcI was looking for an offline mineral ID app, but was mostly disappointed with what I found.

2. Thanks to Smart Mineralogist, I found out about a mineral named after a town 30km from where I live!I love discovering minerals I've never heard of.

3. I recommend this to everyone especially the newer folk just trying to identify a rock from their backyardThis is just the app I've been looking for, with the ability to identify minerals by physical and chemical properties.

4. Lots of additional information on mineralogy, the classification and physical properties of minerals.

5. I've learned so much from it and finally managed to find the name of my favourite mineral - gibbsite.

6. So far so good! However, I would like to see some way to hear each minerals name pronounced.

7. Lack of images a real pain though.Very poor, there is no detailed about any of the minerals.

8. Any chance you'll develop a "Smart Petrologist" app, too?Extremely friendly user interface with a huge directory.

9. Far more than a simple mineral encyclopedia.Dude. This is hands down the best.

10. Best app I've ever downloaded.A concise resource perfect for mineral lovers.

11. And very app I try is sooooo frustrating for a visual collector!Very impressed with this app, comprehensive, educational and easy to use.

1. Fix Smart Mineralogist Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Mineralogist: Restarting the app will resolve most errors.
2. Update the Smart Mineralogist App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Mineralogist" » Open Smart Mineralogist » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Mineralogist » click "UPDATE".
3. Clear Smart Mineralogist app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Mineralogist servers.
   1. On Android, goto Settings » Apps » Select "Smart Mineralogist" » click Storage » click "Clear Cache".
4. Check Smart Mineralogist app permissions. If any of these permissions required to use your device's features are disenabled, Smart Mineralogist might not work.
5. Uninstall and reinstall Smart Mineralogist. If nothing else has worked, completely uninstall Smart Mineralogist then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Mineralogist not working

2. Fix Smart Mineralogist Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Mineralogist be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Mineralogist not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Mineralogist may not be able to connect to the Internet when running in the background.