Contact Resuscitate! Customer Service

Why should I report an Issue with Resuscitate!?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of LearnCPR to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. We saved his life.To low of level of CPR for my needsEveryone needs this.Very informativeApp name is wrong on the phone: "Rescucitate!" Could be a pun though.greatThis is a great app, especially for those of us who do not know every little correct detail as those of you in the medical profession would know but hey at least its something and that's always better than just doing nothing.

2. Latest courses don't even say to check for pulse, because most people are bad at checking, and don't know proper rate anways.

3. Leave the securing the airway for the paramedicAs stated below, you should take training, but, as they say in training that it is sometimes better to break a rib (which can happen if CPR is done correctly anyways) and save a life, than to do nothing and assure death.

4. I for one install this app everytime I upgrade so thank you to the people who provided this for the non medical professionals.And what happens if it is a heroin overdose ? There resps are around 2 - 4 resps per minute.

5. Also, when giving breaths, tilt the head back to clear the airway, unless it appears there may be head/spinal injury.

6. shout for ambulance and Defibrillator 6 start compressions (30 then 2 breaths repeat) 7.

7. If the airway isnt secure you are wasting time on breaths, thats how I was trained and its more successful.

8. Concerning checking for response, yes, the latest advice is to do compressions if the person is unresponsive.

9. If no help arrives after 2 sets (5 for child) call emerge Rate of compression is 100 per minute.

10. So you don't use cpr only breaths, and you keep the oxygen constant until further help arrives.

11. May seem corny, but sing the Star Spangled Banner in your head and compress on the beat.

1. Fix Resuscitate! Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Resuscitate!: Restarting the app will resolve most errors.
2. Update the Resuscitate! App. Here is how:
   1. On Android goto PlayStore » Search for "Resuscitate!" » Open Resuscitate! » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Resuscitate! » click "UPDATE".
3. Clear Resuscitate! app cache: Clearing cached data will force your app to retrieve the latest data directly from Resuscitate! servers.
   1. On Android, goto Settings » Apps » Select "Resuscitate!" » click Storage » click "Clear Cache".
4. Check Resuscitate! app permissions. If any of these permissions required to use your device's features are disenabled, Resuscitate! might not work.
5. Uninstall and reinstall Resuscitate!. If nothing else has worked, completely uninstall Resuscitate! then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Resuscitate! not working

2. Fix Resuscitate! Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Resuscitate! be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Resuscitate! not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Resuscitate! may not be able to connect to the Internet when running in the background.