Published by IFSTA - International Fire Service Training Assoc. on Oct 23, 2023

Report an issue with IFSTA HazMat First Responder 5.
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Why should I report an Issue with IFSTA HazMat First Responder 5?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IFSTA - International Fire Service Training Assoc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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IFSTA HazMat First Responder 5 Customer Insights

1. You can still use the exam prep and ID practice, but you will need the actual book in hand to cross reference the material.It's a decent app but in the chapter-modules section - which you have to pay $20 to access - you can't scroll down and read all of the information on the page which means you are missing out on vital information which is frustrating in addition to the sense of leaving you with the feeling that you have been ripped off since you actually paid for this.

2. It doesnt have all questions but it points you to critical conceptsApp is good and information is correct but the labels on the chapters (coincide with 4th edition) are wrong, even though the information in the chapters are correct and match up with the 5th edition.worst app ever I paid for the courses part.

3. Wish i could get my money back.Very informative! Yet, there should be only one reasonable fee to access all the test prep features.The app is fine, but they nickel and dime you to death to unlock each part individual of the app.

4. When I went to take the tests they're all locked and require an additional $12.99 to unlock them?! Seriously? I'm very disappointed in the pure greed shown for this poorly optimized app.Cant see half the content on the app on phones.

5. Would be a stellar app if you guys fixed that feature.Paid $25.99 for the app to go through PowerPoint style slides that are poorly formatted for mobile.

6. At least give us a discount code when we buy the book or something.Good app, lots of good questions to help you pass.

7. I thought it was a glitch with the "free" version but the error carried over to the paid version.

8. Don't just memorize the answer, though, actually understand why you miss questions.It was very helpful in preparing for test.

9. DOESN'T WORK CORRECTLY ON UPDATED ANDROIDS!!! You can't access the chaptered materials.

10. Not worth the extra money to u lock the extra content.

11. Difficult to navigate.

Steps to Troubleshoot & Fix IFSTA HazMat First Responder 5 Issues

1. Fix IFSTA HazMat First Responder 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IFSTA HazMat First Responder 5: Restarting the app will resolve most errors.
  2. Update the IFSTA HazMat First Responder 5 App. Here is how:
    1. On Android goto PlayStore » Search for "IFSTA HazMat First Responder 5" » Open IFSTA HazMat First Responder 5 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IFSTA HazMat First Responder 5 » click "UPDATE".
  3. Clear IFSTA HazMat First Responder 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from IFSTA HazMat First Responder 5 servers.
    1. On Android, goto Settings » Apps » Select "IFSTA HazMat First Responder 5" » click Storage » click "Clear Cache".
  4. Check IFSTA HazMat First Responder 5 app permissions. If any of these permissions required to use your device's features are disenabled, IFSTA HazMat First Responder 5 might not work.
  5. Uninstall and reinstall IFSTA HazMat First Responder 5. If nothing else has worked, completely uninstall IFSTA HazMat First Responder 5 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IFSTA HazMat First Responder 5 not working


2. Fix IFSTA HazMat First Responder 5 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IFSTA HazMat First Responder 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IFSTA HazMat First Responder 5 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IFSTA HazMat First Responder 5 may not be able to connect to the Internet when running in the background.

Reported Issues