Contact EchoLink Customer Service

Why should I report an Issue with EchoLink?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Synergenics, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you have never used EchoLink before and you are a licensed Amateur operator, you can choose a password at startup.

2. EchoLink for Android provides access to the EchoLink network from your Android device.

3. You can use this app to connect to the EchoLink system from almost anywhere, using either a WiFi or cellular (3G/4G/LTE) connection.

4. Access to EchoLink requires a password.

5. Please note: This app is for licensed Amateur Radio operators only.

6. Please report any bugs to android@echolink. org.

7. See for more information.

8. The development team does not read reviews for bug reports. Thank you.

1. Saw another Android user that his app had some details like the node numbers when running Alstar nodes.Why is the app timing out and disconnecting after 60 seconds?On network radios it drops the connection and doesn't reconnect when switching cell towers or switching from WiFi to cell service and vice versa.

2. Other than that, no complaints! Also, I have run it on my Acer Chromebook with no issues... Keep up the good work!It does allow access to member repeaters via the internet.

3. It needs to be able to remember the last connection and reconnect the second data is restored like Zello does, because of that it's pretty useless in the car as you can't keep pressing to reconnect all the time when you're driving.

4. The biggest issue is the application does not respect the volume setting.

5. Instead, it records from the phone's microphone which does me no good because it picks up all the noise that's around me.

6. The other issue is poor choice of CODEC resulting is degraded audio quality.

7. Every time it picks up from mute the volume is reset to full ignoring local volume settings.

8. I have heard a common complaint is creating some separation between the 'end' and 'transmit' buttons as sometimes operators mash one when they meant to hit the other.

9. My only gripe is that I wish it worked when my phone (Note 8) is on my mobile network.

10. I've never had a serious issue that restarting my phone wouldn't solve.

11. We shall see what happens going forward.Awesome app... I'm a ham in the US and have made contact to hams in Southern Ireland, New Zealand, England and several States in the US.

1. Fix EchoLink Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EchoLink: Restarting the app will resolve most errors.
2. Update the EchoLink App. Here is how:
   1. On Android goto PlayStore » Search for "EchoLink" » Open EchoLink » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EchoLink » click "UPDATE".
3. Clear EchoLink app cache: Clearing cached data will force your app to retrieve the latest data directly from EchoLink servers.
   1. On Android, goto Settings » Apps » Select "EchoLink" » click Storage » click "Clear Cache".
4. Check EchoLink app permissions. If any of these permissions required to use your device's features are disenabled, EchoLink might not work.
5. Uninstall and reinstall EchoLink. If nothing else has worked, completely uninstall EchoLink then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EchoLink not working

2. Fix EchoLink Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EchoLink be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EchoLink not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EchoLink may not be able to connect to the Internet when running in the background.