Published by BYU Broadcasting on Oct 23, 2024

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Why should I report an Issue with BYUradio - Family Podcast App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BYU Broadcasting to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BYUradio - Family Podcast App

1. We want to be your go-to family radio and streaming app for entertaining, faith-affirming audio content that inspires parents, strengthens families, and brings communities together. - Radio stations and podcasts for everyone: listen to music, tun into talk radio and much more! - Family Radio: Stream live radio with uplifting and inspiring audio content for the whole family. - Talk radio: Listen to family-friendly podcasts and catch your favorites like Top of Mind and Constant Wonder. - Stream Christian radio, podcasts, and faith-based entertainment with wholesome content to inspire Christians and non-Christians alike. - Listen to sports radio to catch BYU sports talk and the latest BYU games. - BYU Sports radio covers football, basketball, baseball, volleyball and soccer. - Start streaming sports podcasts right from BYU station sports and cheer on the BYU Cougars! - Stream engaging podcasts like The Apple Seed, The Lisa Show, In Good Faith, and more. - Enjoy a wholesome-stories podcast or check the latest in social issues and science. - Christian Music & Audio: Stream Christian podcasts for inspiration and uplift through the faith-based community. - Listen to the BYUradio live stream for up-to-date BYU Sports and news. - Listen to audio on demand for original BYUradio shows and uplifting podcasts. - Radio stations: Check the broadcast radio program so you always know what's on now, next, or later.

2. Listen to music, stream podcasts, faith-based broadcasts, family friendly radio, and more with BYUradio – the home of inspiring and uplifting radio and audio on demand!

3. Discover live radio station, uplifting and faith-affirming podcasts, listen to music, BYU Sports radio, podcast episodes and more with no subscription required ever.

4. Tune into talk radio or stream engaging podcasts like The Apple Seed, The Lisa Show, Constant Wonder, Top of Mind, In Good Faith, and BYU Sports Nation.

5. Live radio, inspiring family audio content, and podcasts are sure to entertain, inspire, uplift, and improve families and communities.

6. Listen to sports talk and podcasts with live coverage of your favorite BYU teams with BYU Sports radio.

7. Listen to sports radio covering BYU teams, lifestyle podcasts, family-friendly radio, Christian podcasts, and more that are sure to inspire and engage.

8. From live music, talk radio, BYU sports talk to storytelling, everyone in the family can find something they’ll love on the BYU radio app.

9. Your audio on demand streaming app and podcast platform featuring uplifting lifestyle podcasts, current events, storytelling, Christian audio, and the best of BYU sports.

10. From music, to live radio, explore uplifting, wholesome content and inspiring audio on demand from anywhere.

11. Listen to music, discover new, engaging podcasts, or catch up on the latest BYU sports updates all from one place.

BYUradio Customer Insights

1. Quite annoying.Looks great, but when I listen to a game it keeps switching to other content.

2. The content is great! But it is honestly unusable at times.I want to listen to the football game.

3. Sometimes it will switch back to live game after a few minutes, but then it will turn off, and when I try to click back in it goes back to the random program.

4. Tried to listen to live radio and it stopped playing every few minutes.

5. When I try to select the game it just doesn't play the game it just pauses the currently playing content.

6. i can still listen it's just not great.App is great- except for live radio.

7. During games I click on the live button and another program starts playing.

8. Click on football game again back to podcast.

9. My internet is more than fast enough to be able to handle a simple radio broadcast and I'm dumbfounded at how terrible this app is.Update 3/21: The UI for this app has become so bad I can't stand it.

10. Screen says I'm listening to the game but it is some talk show.

11. It plays initially, but if I pause, it never goes back to playing, regardless of going to new content.

Steps to Troubleshoot & Fix BYUradio Issues

1. Fix BYUradio Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BYUradio: Restarting the app will resolve most errors.
  2. Update the BYUradio App. Here is how:
    1. On Android goto PlayStore » Search for "BYUradio" » Open BYUradio - Family Podcast App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BYUradio » click "UPDATE".
  3. Clear BYUradio - Family Podcast App app cache: Clearing cached data will force your app to retrieve the latest data directly from BYUradio servers.
    1. On Android, goto Settings » Apps » Select "BYUradio - Family Podcast App" » click Storage » click "Clear Cache".
  4. Check BYUradio app permissions. If any of these permissions required to use your device's features are disenabled, BYUradio might not work.
  5. Uninstall and reinstall BYUradio. If nothing else has worked, completely uninstall BYUradio then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BYUradio not working


2. Fix BYUradio Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BYUradio be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BYUradio not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BYUradio may not be able to connect to the Internet when running in the background.

Reported Issues

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