Contact UP Faith & Family Customer Service

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1. It's impossible to find your mark.Wonderful for family entertainment! I loved that it doesn't feature any sex scenes or cussing as many other streaming services do in nearly ever movie now.

2. Are you unwilling? or unable?I subscribed to Faith and Family because I was under the impression this was a Christian movie app.

3. I got frustrated with Netflix and certain TV shows because all I was able to watch was something I thought was good until one scene and it would be like a flip switched - the old bait and switch.

4. There hasn't been any new episodes every Thursday, that was an untruth.The forums have logged a complaint that you can't remove items from the resume list.

5. Thank you Up Faith & Family for making a family friendly version of television.Subscription tv.

6. Secondly, when searching content and select view all, it only shows one column of thumbnails on the left side, wasting a lot of time to review them all.

7. I renewed my subscription, now I try to continue to watch movies but it does not allow me to do so.

8. This movie does not promote faith in children.

9. Honestly I would just like to finish the movie...I love the verify of movies and NO ADS.

10. Then the actors voices sounded weird so I backed out to see if bringing the movie back up would fix it and then the movie was gone.

11. I enjoy the messages ineach movie and how it can be shown in every day situations.

1. Fix UP Faith & Family Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart UP Faith & Family: Restarting the app will resolve most errors.
2. Update the UP Faith & Family App. Here is how:
   1. On Android goto PlayStore » Search for "UP Faith & Family" » Open UP Faith & Family » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for UP Faith & Family » click "UPDATE".
3. Clear UP Faith & Family app cache: Clearing cached data will force your app to retrieve the latest data directly from UP Faith & Family servers.
   1. On Android, goto Settings » Apps » Select "UP Faith & Family" » click Storage » click "Clear Cache".
4. Check UP Faith & Family app permissions. If any of these permissions required to use your device's features are disenabled, UP Faith & Family might not work.
5. Uninstall and reinstall UP Faith & Family. If nothing else has worked, completely uninstall UP Faith & Family then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing UP Faith & Family not working

2. Fix UP Faith & Family Server issues & Internet Connection

1. Check network connection: An unstable Internet will make UP Faith & Family be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to UP Faith & Family not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, UP Faith & Family may not be able to connect to the Internet when running in the background.