Contact OuderApp van Konnect Customer Service

Why should I report an Issue with OuderApp van Konnect?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Konnect B.V. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. (Update: crashes and language settings seem to have been fixed!)Since the latest update the app keeps crashing and I don't get notifications anymore, the interface has changed colour and you can see the code for the sections instead of the section names.

2. However, pdf it doesn't download it, when I want to request extra days the app shuts down completely.

3. When saving photos, they don't have "date taken" information (in the JPEG metadata), so my gallery app thinks they were taken on the day I saved them.

4. Also when we make an appointment to book an extra day, the app shuts down.Started the app, logged in and directly got a popup to give a rating in the play store.

5. Logging in/starting the app takes longer than 10seconds, and loading an image after clicking on it takes 5sec, so a simple missed tap on the screen can cause major frustration.

6. And you can't save all photos from a day (or even better - automatically save all, every time), but you have to save them one by one.App keeps crashing everytime I submit an absence request.

7. As of a month ago though, the app keeps crashing constantly, and the language is stuck on English.

8. One star for this obtrusive behaviourAfter the last update, the app stopped to give me notifications.

9. The app shuts downThe recent updates from this app disabled the notifications.

10. A blue circle briefly appears, but the file doesn't download.

11. I reinstalled but this doesn't help.Ok, but a bit difficult to use for photos.

1. Fix OuderApp van Konnect Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OuderApp van Konnect: Restarting the app will resolve most errors.
2. Update the OuderApp van Konnect App. Here is how:
   1. On Android goto PlayStore » Search for "OuderApp van Konnect" » Open OuderApp van Konnect » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OuderApp van Konnect » click "UPDATE".
3. Clear OuderApp van Konnect app cache: Clearing cached data will force your app to retrieve the latest data directly from OuderApp van Konnect servers.
   1. On Android, goto Settings » Apps » Select "OuderApp van Konnect" » click Storage » click "Clear Cache".
4. Check OuderApp van Konnect app permissions. If any of these permissions required to use your device's features are disenabled, OuderApp van Konnect might not work.
5. Uninstall and reinstall OuderApp van Konnect. If nothing else has worked, completely uninstall OuderApp van Konnect then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OuderApp van Konnect not working

2. Fix OuderApp van Konnect Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OuderApp van Konnect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OuderApp van Konnect not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OuderApp van Konnect may not be able to connect to the Internet when running in the background.