Published by Gospel Technologies on Mar 18, 2024

Report an issue with NIV Bible App.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with NIV Bible App by Olive Tree?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gospel Technologies to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact NIV Bible App by Olive Tree image 1 contact NIV Bible App by Olive Tree image 2

NIV Bible App Customer Insights

1. I'd love to have a way to export notes to a text file or share.Everything is great so far except, the highlight, a lot of times I try to highlight verses and it jumps around and I can't get the arrows to move in the direction I want to highlight, but I do love the study part being able to look at other verses that relate to the subject I am studying! Fix the highlight movement and I will give it 5 🌟This app is amazing!!! I love to study the word.

2. it does not seem to use too much battery, as long as you remember to close it before letting your phone sleep.I tried 5 or 6 others and found them to have distracting color bars at top and/or bottom, or were not intuitively easy to use.

3. Also, the settings are adjustable to you can change the font and scrolling ability, which I did right away Constructive Feedback: When I first downloaded this, the vertical scrolling wasn't enabled yet, and there was a design flaw that blocked a full line at the bottom.

4. Despite the nice interface and ability to download so many public domain Bible translations, it's completely useless if you can't even open them.Used it for 3 years in my tablet.

5. The NIV Bible on my phone, with the ability to do searches, use comparative translations, and take notes.

6. This Bible app can be set to black background with light grey letters (or red for words of Jesus) which my old sleepy eyes can read easily.

7. Although I have always struggled to find the best way to get a comprehensive well rounded grasp of life topics by scanning book by book trying to gain understanding.

8. Of what use is a Bible app, when it takes over an hour to open a previously downloaded Bible on a fast phone? That's just ridiculous.

9. I found that with the swipe keyboard and the shortcuts to verses, I can keep up with my pastor better than handwriting.

10. The search engine could use a little improvement because when you type in a keyword, though it gives you the relevant verses, it doesn't completely show long verses.

11. I have a better understand of the Bible, like I do when my Pastor preaches from it.There are no ads and that is great.

Steps to Troubleshoot & Fix NIV Bible App Issues

1. Fix NIV Bible App Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NIV Bible App: Restarting the app will resolve most errors.
  2. Update the NIV Bible App App. Here is how:
    1. On Android goto PlayStore » Search for "NIV Bible App" » Open NIV Bible App by Olive Tree » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NIV Bible App » click "UPDATE".
  3. Clear NIV Bible App by Olive Tree app cache: Clearing cached data will force your app to retrieve the latest data directly from NIV Bible App servers.
    1. On Android, goto Settings » Apps » Select "NIV Bible App by Olive Tree" » click Storage » click "Clear Cache".
  4. Check NIV Bible App app permissions. If any of these permissions required to use your device's features are disenabled, NIV Bible App might not work.
  5. Uninstall and reinstall NIV Bible App. If nothing else has worked, completely uninstall NIV Bible App then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NIV Bible App not working


2. Fix NIV Bible App Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NIV Bible App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NIV Bible App not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NIV Bible App may not be able to connect to the Internet when running in the background.

Reported Issues