Contact Learn Spanish Customer Service

Why should I report an Issue with Learn Spanish - Studycat?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Studycat to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My son was instantly jarred w/surprise to hear "booing" at him, and immediately became self-conscious & upset and didn't want to finish playing that part.The app is great, really well developed games for kids to learn Spanish.

2. I have unfortunately unsubscribed.I think 3 because the good thing Is that I am learning the bad thing is that when you get to the animals after the animals you have to do a free trial to go on and I like apps where you can just learn and I'm not learning too much so I think this app should not doing free trials just because they want money just have fun teaching us bye I hope you change the app bye.👋Having trouble logging in on Android.

3. Actual games are decent and it's hard to find something that the kids will play.We are having an issue with the dinosaur fruit game.

4. Otherwise my daughter really loves the game but she's upset that she can't move on.Follow up... Fun Spanish contacted me and fixed the access issue.

5. Its through Google play under "my subscriptions."This is a great game for my son whose bilingual preschool education is interrupted by the quarantine.

6. I can hear everything else just fineStarted off really good... But then I tried the free trial and the rest of the games weren't the same as the beginning.

7. However she doesn't use the spanish one, so I tried to cancel the Spanish subscription before bill cycle but never could reach anyone.

8. Asked to sign in with browser and it's all successful, but when I click Continue, it opens the Google Play store instead of the app even though I have it installed and waiting for the browser sign in.

9. We've played all the "Color" and "Animal" games so far - this is a VERY well designed game for young children.

10. Personally I think 1st to 3rd graders might do better with much of this app.the listen and touch feature is not working, it doesn't play anything for me to listen to.

11. However, I wish you would take out the part in one of the games where an "audience" boos at the child if they get an answer wrong.

1. Fix Learn Spanish Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Learn Spanish: Restarting the app will resolve most errors.
2. Update the Learn Spanish App. Here is how:
   1. On Android goto PlayStore » Search for "Learn Spanish" » Open Learn Spanish - Studycat » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Learn Spanish » click "UPDATE".
3. Clear Learn Spanish - Studycat app cache: Clearing cached data will force your app to retrieve the latest data directly from Learn Spanish servers.
   1. On Android, goto Settings » Apps » Select "Learn Spanish - Studycat" » click Storage » click "Clear Cache".
4. Check Learn Spanish app permissions. If any of these permissions required to use your device's features are disenabled, Learn Spanish might not work.
5. Uninstall and reinstall Learn Spanish. If nothing else has worked, completely uninstall Learn Spanish then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Learn Spanish not working

2. Fix Learn Spanish Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Learn Spanish be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Learn Spanish not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Learn Spanish may not be able to connect to the Internet when running in the background.