Published by Broward County Public Schools on Aug 29, 2023

Report an issue with Broward County Public Schools.
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Why should I report an Issue with Broward County Public Schools?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Broward County Public Schools to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Broward County Public Schools

1. The official Broward County Public Schools app gives you a personalized window into what is happening at the district and schools.

2. Get the news and information that you care about and get involved.

Broward County Public Schools Customer Insights

1. I've been using the app for over a year and I've had no issues.By chance i checked my sons grades and they are below what i had set for the alerts and i have no notifications of any grade changes updates or missing assignments! Either the info is not being put in or the app sucks.Great School Companion App! I have been using this app for a few years, to stay updated on my boys educational development and activities.

2. Why have an app for parents and tell parents to refer to said app then not maintain it and keep it up to date with the correct information??! Also on some pages when you try to click the next button on the page some have links and terms over lapping so you can't actually continue to the next page.

3. Oh and the way the school menu is loaded sucks, better the older way.The app switched to old information after we did the back to school forms.

4. Trying to sign again and being told once again that credentials are invalid.

5. So frustrating!Attempted to sign in and was told that my credentials were invalid.

6. Did back to school forms and now it seems my information is switched around with her other parent.

7. I emailed broward school and they told me to call the school.

8. Never really had issues until the start of the new school year.

9. With the new password I was also told my credentials were invalid.

10. Fast forward weeks later still no fix! So upsetting! The app stucks big time and no one is willing to fix it.i can't sign on more than 1/2 the time i sign in with the same exact info.

11. i found theschool supply list last year & this year? ITS MIA! IT'S NOT UPDATED.

Steps to Troubleshoot & Fix Broward County Public Schools Issues

1. Fix Broward County Public Schools Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Broward County Public Schools: Restarting the app will resolve most errors.
  2. Update the Broward County Public Schools App. Here is how:
    1. On Android goto PlayStore » Search for "Broward County Public Schools" » Open Broward County Public Schools » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Broward County Public Schools » click "UPDATE".
  3. Clear Broward County Public Schools app cache: Clearing cached data will force your app to retrieve the latest data directly from Broward County Public Schools servers.
    1. On Android, goto Settings » Apps » Select "Broward County Public Schools" » click Storage » click "Clear Cache".
  4. Check Broward County Public Schools app permissions. If any of these permissions required to use your device's features are disenabled, Broward County Public Schools might not work.
  5. Uninstall and reinstall Broward County Public Schools. If nothing else has worked, completely uninstall Broward County Public Schools then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Broward County Public Schools not working


2. Fix Broward County Public Schools Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Broward County Public Schools be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Broward County Public Schools not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Broward County Public Schools may not be able to connect to the Internet when running in the background.

Reported Issues