Published by Marina Mazein

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Why should I report an Issue with The Big Day: Wedding Planning?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Marina Mazein to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Big Day Customer Insights

1. it's good if you working with a low cost wedding and you can't afford a wedding planner.it's a good app, but only some can be used internationally most is for American weddings, it would be useful to be able to free form fillI spent more time removing things than filling it out, it's basic set up is more for a full on bug wedding with all the trimmings - mine was small and simple so I didn't need half the stuff on the app and also simple things I needed to add, it's OK but on reflection I wouldnt have got it if I had known what was on it, if you're wedding it's glamorous with over 100 people and everything in your wedding, this app is not for youReally great wedding countdown App.

2. Helps me a lot in the planning and organisation of my wedding cause it reminds me to keep track and not miss my to-do's plus the fact that is super easy to use makes my life easier! The sharing option is a great idea cause my bridesmaids won't miss any important date 😉I initially had an issue with upgrading to pro but I sent an email and was replied to within a couple of hours.

3. For instance, the first thing I noticed, under budgets, there seem to be no option to choose currency or region, coz at the moment, numbers are by default separated based on western currency units (million, billion) and I am unable to use eastern (lakh, crore).This app is beneficial in aiding me planning my wedding.

4. The only thing I would like to see added is a section for part paid and deposit paid but they have advised that this is something they are working on.Has everything you need on the simple level.

5. I just downloaded several wedding apps, this app is modern and fast and simple.

6. I like that you can add in more catagory as needed! You don't have to pay for it to unlock it gives you the option to watch a few second video which was nice.

7. This app is super easy to use and does almost everything I need.

8. Everything is easy to find and edit! 10/10 recommending it to anyone who would need it!I like this app.

9. It also has this countdown feature which helps you keep in line with your schedule.

10. I love the fact that I can upload my own image and customize the font and color.

11. It helps you organize the number and tagging of your guests, even the table assignments.

Steps to Troubleshoot & Fix The Big Day Issues

1. Fix The Big Day Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Big Day: Restarting the app will resolve most errors.
  2. Update the The Big Day App. Here is how:
    1. On Android goto PlayStore » Search for "The Big Day" » Open The Big Day: Wedding Planning » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Big Day » click "UPDATE".
  3. Clear The Big Day: Wedding Planning app cache: Clearing cached data will force your app to retrieve the latest data directly from The Big Day servers.
    1. On Android, goto Settings » Apps » Select "The Big Day: Wedding Planning" » click Storage » click "Clear Cache".
  4. Check The Big Day app permissions. If any of these permissions required to use your device's features are disenabled, The Big Day might not work.
  5. Uninstall and reinstall The Big Day. If nothing else has worked, completely uninstall The Big Day then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Big Day not working


2. Fix The Big Day Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Big Day be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Big Day not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Big Day may not be able to connect to the Internet when running in the background.

Reported Issues