Published by TodayTix on Nov 7, 2024

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Why should I report an Issue with TodayTix – Theatre Tickets?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TodayTix to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TodayTix – Theatre Tickets image 1 contact TodayTix – Theatre Tickets image 2

About TodayTix – Theatre Tickets

1. First launched for tickets to New York's Broadway and Off-Broadway shows, TodayTix is now available for booking tickets to theatres in London's West End, Chicago, Los Angeles, the San Francisco Bay Area, Boston, Washington D. C. , Seattle, Philadelphia, Toronto, Connecticut, Houston, Dallas, and Melbourne.

2. Whether you’re looking for cheap tickets to NYC events or discount Broadway tickets, TodayTix is the theatre ticket booking app with all the options in one place.

3. With tickets to Broadway musicals like Hamilton, The Lion King, The Book of Mormon, Dear Evan Hansen, Phantom of the Opera, and more, you’ll feel like you have a Broadway box office right at your fingertips and access to any event in town.

4. TodayTix is your destination for the best-priced theatre tickets to Broadway and Off-Broadway shows and performing arts events.

5. Created by Broadway producers, TodayTix provides insightful guidance into the world of theatre, allowing users to discover new shows, explore their city’s theatres, and get access to the best seats at the best prices.

6. As the highest-rated ticketing app in the Play Store, TodayTix is the theatre ticket booking app that offers you unparalleled access to your favorite shows at the best prices in town.

7. TodayTix simplifies and streamlines the previously difficult theatre ticket buying experience. • Take the guesswork out of buying theatre tickets.

8. Win free tickets, access to exclusive deals, and more! • Unlock day-of Rush tickets at deep discounts on a first-come, first-served basis every performance day. • Skip the lines.

9. We have tickets to shows like Hamilton, The Lion King, The Book of Mormon, Wicked, and more. • Sign up for alerts.

10. Enter a Broadway Lottery to win cheap tickets to a show.

11. Book discount Broadway tickets in 30 seconds or less.

TodayTix Customer Insights

1. Love the discount tickets!!This app is good for last minute cheaper than original price ticketing but they don't tell you or i missed the info about ticket fees.

2. We arrived at the theater about 20 minutes before the show, were greeted by a concierge at the curb who was easy to identify, and walked leisurely into the theater! The tickets were about one-3rd the price We would have paid had we bought them at the Box office.

3. The email notifications are also helpful reminders and provide all the necessary details.Selected two tickets they switched it to one ticket apparently because it was the last ticket.

4. Service fees are a bit high-bumps up the ticket price to the next "level, but worth the convenience to know you have a seat to the performance you want to see.

5. You will actively have to contact Today Tix cuz they don't and it's never a smooth process... even if you purchase their ticket cancellation insurance!! They don't follow through with promises to contact so it is always up to you to hunt them down, speaking to several different people or epartments.

6. Other than that, I think the app is great.Great app for purchasing tickets that you absolutely plan to use, cuz if you ever need to cancel, get ready for a long drawn out ordeal.

7. I've been using this app for all NY tix since!App was easy to use and able to get a good value on tickets.

8. I don't know if there was a lag because other winners were trying to claim lottery tickets or not...but lost tickets because time ran out.

9. I would definitely use again and recommend to a friend.I use TDF for the best discounts but if a show I really want to see is not on the site, TodayTix is always my back up plan and almost always comes through.

10. Goodbye I feel like I was robbed.I was 1st shown this app by a friend when we purchased tickets on the train on the way in to New York.

11. TodayTix offers a flawless ticket booking experience.

Steps to Troubleshoot & Fix TodayTix Issues

1. Fix TodayTix Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TodayTix: Restarting the app will resolve most errors.
  2. Update the TodayTix App. Here is how:
    1. On Android goto PlayStore » Search for "TodayTix" » Open TodayTix – Theatre Tickets » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TodayTix » click "UPDATE".
  3. Clear TodayTix – Theatre Tickets app cache: Clearing cached data will force your app to retrieve the latest data directly from TodayTix servers.
    1. On Android, goto Settings » Apps » Select "TodayTix – Theatre Tickets" » click Storage » click "Clear Cache".
  4. Check TodayTix app permissions. If any of these permissions required to use your device's features are disenabled, TodayTix might not work.
  5. Uninstall and reinstall TodayTix. If nothing else has worked, completely uninstall TodayTix then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TodayTix not working


2. Fix TodayTix Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TodayTix be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TodayTix not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TodayTix may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello. I am a cast member from the Broadway show Grease back in the 80's. I was coming into town for our 50th Grease Reunion in February and bought tickets for two shows ( To Kill A Mockingbird and Aladin) while I was going to be in New York for this event. The Grease event has been move to June because of the Omicron variant surge and I would like to exchange these tickets for something in June. Is this possible? Thank you. Greg Zadikov 818 968-1388. gazconstruction@redacted

    — by Greg Zadikov 2 years ago

  • I have a voucher from you which expires March 2021. I would like a refund now of the £363. please advise how this can happen

    — by Lorraine O'Hanlon 3 years ago

  • I cant find voucher code on emails to rebook

    — by Elisabeth Stevens 4 years ago

  • confirmed ticket for Uncle Vanya, Nov. 21- no email to access perfomance

    — by Janet SLovin 4 years ago

  • I haven't received a link to tonight's The Best Man.

    — by Norma Messing 4 years ago