Published by Evgeny Timofeev

contact Birdays – Birthday reminder Chat with our AI-based Birdays Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Birdays?



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Why chat with our AI Birdays Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Birdays.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. My main issue: When you edit a person's info in the contacts app, and later you open the app and choose import contacts, it doesn't change the edited data, just checks for new.

2. If you can help recover my backup, you deserve 5 stars!!An efficient app, simple to use, gives a good overview of coming bdays and I never forget any of them anymore (you can choose one or two notifications which is very helpful).

3. Better to just download a different app that actually lets data be easily transferred over.So far so good, simple interface and easy sync with contacts' info.

4. Also, there's so much functionalities that it could have, like favorites alert, custom user alerts for buying gifts or organize parties, next week preview, national calendar (father's, mother's and Valentine's Day)... and so many others more complex stuff! The App is not bad, but it does the absolute minimum, so it's not 5 yet.Very useful.

5. Also the ability to import from contacts is very useful, since I can now safe the Birthday in my contact list, making it easier to import it again when I need to change my handphone.

6. Plus I changed phone recently and exporting the data from the old phone to the new one was extremely simple!I really like this app because you have a recover option.

7. So on the old device I made an .xml backup as it says in the settings and tried to bring it on to the app in my new phone.

8. However, what makes it even more exceptional is the ability to opt out from ads FOR FREE! What an amazing developer you are! I turned off the banner ads because they were covering the last birthday on the list.

9. It SAYS the data can be backed up, but the backup doesn't work.

10. It doesn't transfer the birthdays over to the new phone.

11. I have to delete the person from the app, so when contacts are imported, data are new.

Steps to Troubleshoot & Fix Birdays Issues

1. Fix Birdays Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Birdays: Restarting the app will resolve most errors.
  2. Update the Birdays App. Here is how:
    1. On Android goto PlayStore » Search for "Birdays" » Open Birdays – Birthday reminder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Birdays » click "UPDATE".
  3. Clear Birdays – Birthday reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from Birdays servers.
    1. On Android, goto Settings » Apps » Select "Birdays – Birthday reminder" » click Storage » click "Clear Cache".
  4. Check Birdays app permissions. If any of these permissions required to use your device's features are disenabled, Birdays might not work.
  5. Uninstall and reinstall Birdays. If nothing else has worked, completely uninstall Birdays then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Birdays not working


2. Fix Birdays Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Birdays be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Birdays not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Birdays may not be able to connect to the Internet when running in the background.

Reported Issues

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