Contact MyJABLOTRON Customer Service

Why should I report an Issue with MyJABLOTRON?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JABLOTRON to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. With the application you'll be able to control your Jablotron 100, OASIS, AZOR, GD-04K or ATHOS alarm systems and view the Logbook of supported devices such as tracking units or car alarms.

2. Before you can use this application and control your alarm system via MyJABLOTRON, the system must be registered to the Jablotron Cloud service.

3. A note to our users: For your convenience and security, while it is being used the application needs to check the status of your alarm system frequently (when the application is running in the foreground).

4. This will allow you to control your alarm system via the jablonet. net website as well as using this application.

5. It allows you to monitor and control your Jablotron alarm system remotely from your phone.

6. The MyJABLOTRON application is designed for owners and users of Jablotron alarm systems.

7. You may register by yourself at or contact any Jablotron certified service partner.

8. Once the registration is finished you will receive your account information using the email address provided during the process.

9. This may affect the battery life of your phone.

1. Who the hell thinks it's a good idea having button "Control/Ovládat" that locks instantly all zones, which, suprisingly triggers alarm 1 second after that? And to make it even better, alarm cant be triggered off by chip :D Hope my neighbours were not home... But other than that, I guess it does it's job...As a new subscriber, it's a good app but would be five stars if the external camera feed could be incorporated into the app, and not just the internal stills.

2. Maybe it's intentionally done to avoid polling the alarm all the time but it sure cancels most of the benefit.I am happy with the app, mainly because it allows me to enter the Service Mode of the Alarm without pressing so many buttons on the panel.

3. Recent update also ruined widgets as they're offline until you sign in on the app with your fingerprint, and by then you're already in the app so what's the point in widgets? Should be users choice whether they want to require secure log in every time.

4. But quirks aside, the app works very well and I'm perfectly happy with it.Awful experience, specially with the widgetsFinally the widget shows current state (albeit in a fairly counterintuitive way) but the issue for me is that it goes grey after some time.

5. Often the turning fan indicator is replaced by the gears symbol and we are unable to change the fan speed.Initially had problems with activating /deactivating sections with in screen fingrrprint reader as the keypad was shown preventing scan and resulting in key press instead.

6. But it seems this is by design and a code has to be entered manually first time to "enable" fingerprint scanner for activation / deactivation.

7. Wish we could turn off having to sign in with fingerprint every time we want to do an action.

8. Why there is no possibility to set private PIN number similar to bank apps to get to the content faster? UPDATED - After contacting the support, the problem has been resolved.

9. Also, app name would be so much better if renamed Jablotron and not MyJABLOTRON as so many Spanish apps appear to start with My or Mi... it makes it easier to find when listing alphabetically.

10. I think most will choose to switch that off given a choice.App crashes when looking through "Additional Options" and peripherals.

11. there is only one thing that is really annoying - everytime I open the app, I have to enter my username and the password.

1. Fix MyJABLOTRON Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyJABLOTRON: Restarting the app will resolve most errors.
2. Update the MyJABLOTRON App. Here is how:
   1. On Android goto PlayStore » Search for "MyJABLOTRON" » Open MyJABLOTRON » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyJABLOTRON » click "UPDATE".
3. Clear MyJABLOTRON app cache: Clearing cached data will force your app to retrieve the latest data directly from MyJABLOTRON servers.
   1. On Android, goto Settings » Apps » Select "MyJABLOTRON" » click Storage » click "Clear Cache".
4. Check MyJABLOTRON app permissions. If any of these permissions required to use your device's features are disenabled, MyJABLOTRON might not work.
5. Uninstall and reinstall MyJABLOTRON. If nothing else has worked, completely uninstall MyJABLOTRON then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyJABLOTRON not working

2. Fix MyJABLOTRON Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyJABLOTRON be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyJABLOTRON not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyJABLOTRON may not be able to connect to the Internet when running in the background.