Published by MCC BV on Jul 4, 2024

Report an issue with B737 MRG.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with B737 MRG?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of MCC BV to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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B737 MRG Customer Insights

1. How to rectify this coz it's a big inconvenience inspite of making payments.Aircraft maintanance technician, very helpfulI love this app, I just want to point that right now I am unable to use the app, it crashes as soon as I open it, even after reinstalling the app, resetting the device, wipe cache... nothing works...Haven't been able to restore my subscription.

2. Not only Boeing flyers.Hello, I have purchased my subscription for year 2019 and valid until Oct'2019 but I'm unable to restore the application in my new device.

3. With this refreshed version, I had hoped you guys would address this tiny UI issue that's been bothering me since day one : when hitting the back button of the phone, it exits the app instead of going back to previous content.

4. I wish we had a laptop version of the app as well.Words are not enough to thank Captain Boone for this outstanding material given to the 737 community! I have been using the MRG since the 1st physical handbook and now with the app.

5. It is very user friendly and easy to find the specific QRH item you are looking for, BUT if someone just wants to read the whole book by scrolling, it isn't possible through the app.

6. 737 captain here, been a user for 7 years and I still use this thrustworthy companion regularly on the line, gives me an additional peace of mind.

7. 5 stars when it works.This is a very useful app but I am facing an issue with subscription.

8. It provided me with a quick system reference in the cockpit without having to read the FCOM to help diagnose a system anomaly.

9. I have changed my handset and downloaded the apps from same Google play store and its it's showing valid until Oct 2019.

10. The page resets Everytime.I have Android phone and windows laptop.

11. For some reason my new Samsung Tab S6 would not accept my paid subscription.

Steps to Troubleshoot & Fix B737 MRG Issues

1. Fix B737 MRG Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart B737 MRG: Restarting the app will resolve most errors.
  2. Update the B737 MRG App. Here is how:
    1. On Android goto PlayStore » Search for "B737 MRG" » Open B737 MRG » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for B737 MRG » click "UPDATE".
  3. Clear B737 MRG app cache: Clearing cached data will force your app to retrieve the latest data directly from B737 MRG servers.
    1. On Android, goto Settings » Apps » Select "B737 MRG" » click Storage » click "Clear Cache".
  4. Check B737 MRG app permissions. If any of these permissions required to use your device's features are disenabled, B737 MRG might not work.
  5. Uninstall and reinstall B737 MRG. If nothing else has worked, completely uninstall B737 MRG then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing B737 MRG not working


2. Fix B737 MRG Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make B737 MRG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to B737 MRG not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, B737 MRG may not be able to connect to the Internet when running in the background.

Reported Issues

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