Published by City of Tampa

Report an issue with Tampa PD.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Tampa PD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of City of Tampa to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Tampa PD Customer Insights

1. Deleting.Doesn't work at all after "update".

2. App stopped working after update.

Steps to Troubleshoot & Fix Tampa PD Issues

1. Fix Tampa PD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tampa PD: Restarting the app will resolve most errors.
  2. Update the Tampa PD App. Here is how:
    1. On Android goto PlayStore » Search for "Tampa PD" » Open Tampa PD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tampa PD » click "UPDATE".
  3. Clear Tampa PD app cache: Clearing cached data will force your app to retrieve the latest data directly from Tampa PD servers.
    1. On Android, goto Settings » Apps » Select "Tampa PD" » click Storage » click "Clear Cache".
  4. Check Tampa PD app permissions. If any of these permissions required to use your device's features are disenabled, Tampa PD might not work.
  5. Uninstall and reinstall Tampa PD. If nothing else has worked, completely uninstall Tampa PD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tampa PD not working


2. Fix Tampa PD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tampa PD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tampa PD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tampa PD may not be able to connect to the Internet when running in the background.

Reported Issues