Published by CADPage on Aug 22, 2024

Report an issue with Cadpage.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Cadpage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CADPage to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Cadpage Customer Insights

1. Only problem I have is I can not use the map option, it does not work anymore.Had to install cadpage support which is fine, but now cadpage decides when it wants to work and when it doesn't want to work.

2. Would it be possible to add the ability to see dispatched units in the notification so that I could quickly see if my firehouse is on for a call from my smartwatch? Thanks for the app and the work you've put in!love this app and the company its self.

3. The developers are unbelievably quick with responding to problems and providing guidance on using the app.App works great, pages come in faster then my text pages.

4. I need it to respond to calls.This is axactly the app I've been looking for this whole time.

5. Being able to map my addresses from the app its self is so helpful and convenient.I have been using this app for several years now.

6. I will be recommending this to all my colleagues (I already have, but I'm going to reiterate it to them)!The app is fantastic and really useful to start navigation to a call.

7. Last time I uninstalled it and it was a pain to reinstall to see if I could get it to work again...I have had this app for along time.

8. This app does an extremely good job of integration with the system my volunteer fire station uses to send notifications.

9. Within a day or two, Ken told me that he's releasing a new version to accommodate the new agency and even improved the handling on the one I've been with for years.

10. in the settings, you can set notifications that go off even if you have muted your phone.It has always been an outstanding and useful app.

11. It is an invaluable asset for me as my response area is quite large and my knowledge of the side streets is not great.

Steps to Troubleshoot & Fix Cadpage Issues

1. Fix Cadpage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Cadpage: Restarting the app will resolve most errors.
  2. Update the Cadpage App. Here is how:
    1. On Android goto PlayStore » Search for "Cadpage" » Open Cadpage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cadpage » click "UPDATE".
  3. Clear Cadpage app cache: Clearing cached data will force your app to retrieve the latest data directly from Cadpage servers.
    1. On Android, goto Settings » Apps » Select "Cadpage" » click Storage » click "Clear Cache".
  4. Check Cadpage app permissions. If any of these permissions required to use your device's features are disenabled, Cadpage might not work.
  5. Uninstall and reinstall Cadpage. If nothing else has worked, completely uninstall Cadpage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Cadpage not working


2. Fix Cadpage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Cadpage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Cadpage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Cadpage may not be able to connect to the Internet when running in the background.

Reported Issues