Contact Alfafile.net File Manager Customer Service

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1. I purchased the upgrade to Premium service 3 days ago and I'm still waiting for the upgrade, how long does it take? I requested a refund because there has been no communication, no response to that either.

2. Making payments is fast but seeing the update on my account takes foreverterrible app and very bad servicePathetic experience.

3. What's going on?I have a very bad experience with renewing my account.

1. Fix Alfafile.net File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Alfafile.net File Manager: Restarting the app will resolve most errors.
2. Update the Alfafile.net File Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Alfafile.net File Manager" » Open Alfafile.net File Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Alfafile.net File Manager » click "UPDATE".
3. Clear Alfafile.net File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Alfafile.net File Manager servers.
   1. On Android, goto Settings » Apps » Select "Alfafile.net File Manager" » click Storage » click "Clear Cache".
4. Check Alfafile.net File Manager app permissions. If any of these permissions required to use your device's features are disenabled, Alfafile.net File Manager might not work.
5. Uninstall and reinstall Alfafile.net File Manager. If nothing else has worked, completely uninstall Alfafile.net File Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Alfafile.net File Manager not working

2. Fix Alfafile.net File Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Alfafile.net File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Alfafile.net File Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Alfafile.net File Manager may not be able to connect to the Internet when running in the background.