Contact Rapidgator.net File Manager Customer Service

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1. And the automatic renewal when below 50gb doesn't seem to be working.I have re-subscribed Rapidgator with payment via Google Play, but the application still shows that my account is not premium.

2. 2nd contact with Google support, after a couple of explanation about the problem, back & forth, then it was fixed.I purchased premium using Google pay and it stills shows account as free.

3. Note - GBP price for 180 days is £50.99 vs advertised $49.99, not sure if this is a google tax or rapidgator surcharge, either way a shame it's not closer to USD equivalent.Cannot purchase premium with credit card.

4. I have never purchased with Google Play and always purchased with credit card to buy Premium on their website.

5. So I downloaded the app, thought that I could pay by credit.....nope, it need to be purchased by Google PlayNever do resubscribe in Google Play Store, not atleast with Rapidgator.

6. Upon attempting to resubscribe, it took my payment but it did not change my account from "free" to "premium."Subscribed to premium but still shows my account as "free".

7. Respond: 1st contact with Google support, the secand subscription removed.

8. Instant access via web browser and laptop after payment via Google Play with no problems.

9. Not sure if relevant but I use my google email for rapidgator too, so maybe that's why it worked smoothly.

10. Terrible experience losing my hard earned moneyPROS: paying through Google Play was the only way I was able to pay.

11. The app has to be updatedBest method of signing up for premium service as the website payment methods are all flawed in different ways.

1. Fix Rapidgator.net File Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rapidgator.net File Manager: Restarting the app will resolve most errors.
2. Update the Rapidgator.net File Manager App. Here is how:
   1. On Android goto PlayStore » Search for "Rapidgator.net File Manager" » Open Rapidgator.net File Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rapidgator.net File Manager » click "UPDATE".
3. Clear Rapidgator.net File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Rapidgator.net File Manager servers.
   1. On Android, goto Settings » Apps » Select "Rapidgator.net File Manager" » click Storage » click "Clear Cache".
4. Check Rapidgator.net File Manager app permissions. If any of these permissions required to use your device's features are disenabled, Rapidgator.net File Manager might not work.
5. Uninstall and reinstall Rapidgator.net File Manager. If nothing else has worked, completely uninstall Rapidgator.net File Manager then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rapidgator.net File Manager not working

2. Fix Rapidgator.net File Manager Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rapidgator.net File Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rapidgator.net File Manager not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rapidgator.net File Manager may not be able to connect to the Internet when running in the background.