Contact BIG Launcher Customer Service

Why should I report an Issue with BIG Launcher?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BIG Launcher to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I moved my contacts to the phone storage and now it does not forget favorites & other settings anymore.

2. The one thing I would like to see added is a button that takes you directly to the dialer instead of clicking the phone icon, then having to click a menu option to go to the dialer.

3. Buy the full version!Testing launcher apps to install on my mother's phone.

4. When explaining phones to the elderly, I see panic whenever something takes more than one step.I have an elderly parent who was struggling in making the transition from a flip phone to a smartphone.

5. Now when I changed the phone I had to buy it again because the aplication was split in multiple apps (launcher, dialer, sms).

6. They even provide a comprehensive users manual - who does that! Yes, it cost a bit, but I'm more than happy with my purchase.A few nonths ago I bought the full app for my moms phone.

7. Amazing.This is a really thorough, well thought out three linked phone apps for seniors.

8. Daniel was extremely helpful in trying to resolve this issue but it seems the phone is not compatible so was given a refund.

9. She really liked it but unfortunately but there appears to be some proprietary software in the phone (Vodafone) which prevents Big Phone from being the default dialer.

10. You need to click on the textbox where is the phone number to dial it, which is not very intuitive.

11. It seems to be exactly what he needs to transition to a smart phone from a flip.

1. Fix BIG Launcher Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BIG Launcher: Restarting the app will resolve most errors.
2. Update the BIG Launcher App. Here is how:
   1. On Android goto PlayStore » Search for "BIG Launcher" » Open BIG Launcher » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BIG Launcher » click "UPDATE".
3. Clear BIG Launcher app cache: Clearing cached data will force your app to retrieve the latest data directly from BIG Launcher servers.
   1. On Android, goto Settings » Apps » Select "BIG Launcher" » click Storage » click "Clear Cache".
4. Check BIG Launcher app permissions. If any of these permissions required to use your device's features are disenabled, BIG Launcher might not work.
5. Uninstall and reinstall BIG Launcher. If nothing else has worked, completely uninstall BIG Launcher then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BIG Launcher not working

2. Fix BIG Launcher Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BIG Launcher be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BIG Launcher not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BIG Launcher may not be able to connect to the Internet when running in the background.