Published by My Town Games Ltd on Aug 27, 2024

Report an issue with My Town.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with My Town : Cinema?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of My Town Games Ltd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Town : Cinema image 1 contact My Town : Cinema image 2

About My Town : Cinema

1. At the My Town : Cinema, you can even direct or act in the movie of Oz that is being shot at the My Town movie studio. *Many new characters with new costumes to dress them up in. *14 characters to choose from, including: contestants, store keeps, stage managers and more!

2. The My Town Games studio designs digital dollhouse-like games that promote creativity and open ended play for your children all over the world.

3. Loved by children and parents alike, My Town games introduce environments and experiences for hours of imaginative play.

4. Kids 4-12: My Town games are safe to play even when parents are out of the room.

5. Enter the theater and buy a ticket for the movie you’d like to see.

6. Your friends will be hungry before the movie, and you can make them their own popcorn. Don’t forget the soda!

7. Take photos with your favorite actor or super hero and grab your popcorn before settling down in your seat.

8. What’s even more fun than going to see a movie?

9. Everything is possible in My Town : Cinema!

10. Directing or acting in your own movie!

11. What’s even MORE fun than running a theater?

My Town Customer Insights

1. please fix ASAP!!!its a really good gameits just that... itonly has 3 movies i need help finding the rest of the movies and i dont know what to do with the projector please help me:(I can only find 3 of the "30" episodes Did you mean something different by 30 episodescan you please update it.

2. it is a older model and I can't travel from one game to this one and I love the movie theater olso can you add a vacation spot gameEPIC.

3. These games should be free because they are boring.Glitches and close when trying to watch a movie.

4. I think lots of children would love the series.I love it but can you please make all your games freebest game for kids.

5. All of your games are super fun! But when an hour pasts by, it gets REALLY boring.

6. Very disappointing, please fix ASAP!!!when I feed them potions and feed the potion to redo it they don't turn normal again.

7. All you are doing is making stories out of the new, same boring people that are cardboard sticks.

Steps to Troubleshoot & Fix My Town Issues

1. Fix My Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Town: Restarting the app will resolve most errors.
  2. Update the My Town App. Here is how:
    1. On Android goto PlayStore » Search for "My Town" » Open My Town : Cinema » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Town » click "UPDATE".
  3. Clear My Town : Cinema app cache: Clearing cached data will force your app to retrieve the latest data directly from My Town servers.
    1. On Android, goto Settings » Apps » Select "My Town : Cinema" » click Storage » click "Clear Cache".
  4. Check My Town app permissions. If any of these permissions required to use your device's features are disenabled, My Town might not work.
  5. Uninstall and reinstall My Town. If nothing else has worked, completely uninstall My Town then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Town not working


2. Fix My Town Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Town not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Town may not be able to connect to the Internet when running in the background.

Reported Issues