Contact Hidden Pictures Puzzle Town Customer Service

Why should I report an Issue with Hidden Pictures Puzzle Town – ?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Highlights for Children, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I simply do not care about any "misunderstanding" and do not care for the response of the publisher -- this is simply a very poor and frustrating business model.Not only are the games not very fun or interesting, but they also cheat you out of your money! if you sign up for the free trial, and cancel before the due date, they still charge you anyway.

2. dont waste your money!This "game" is NOT FREE at all! My daughter was excited because she loves doing the puzzles in the Highlights magazines we get.

3. We download this and immediately when you go into the app you are greeted with an option to "try it for free for a month or pay...". THAT IS NOT A FREE GAME!! Disappointing what used to be such a wonderful company & magazine now is sneaky.

4. I wish highlight subscribers got the app for free (at least a discount).A couple weeks after I downloaded this app, I was charged for a subscription.

5. Be clear.While my son has loved what he has used so far, I'm confused why you advertise a "30 day trial", but when it comes down to putting in your credit card info, it's only a "14 day trial"?! Seems suspicious.

6. Just wish new puzzles were added more often as he memorizes the puzzles.my kids are learning to be more observant from the same company that taught me.

7. I contacted them and asked for a refund but they aren't helping.My daughter plays this game and has for awhile.

8. PS why must you have to PAY for something for a childWhere's the app we purchased, Highlights Hidden Pictures? In January we paid for an annual subscription.

9. How can this be fixed?It's fine for small kids but it is confusing when you have multiplying in this game so I give it 3/5.

10. i feel so cheated if your child beat all the games you dont get any new ones until days and days later.

11. Six weeks later the app disappeared? What's going on?My kid enjoys highfive magazine immensely so i subscribed to the app.

1. Fix Hidden Pictures Puzzle Town Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hidden Pictures Puzzle Town: Restarting the app will resolve most errors.
2. Update the Hidden Pictures Puzzle Town App. Here is how:
   1. On Android goto PlayStore » Search for "Hidden Pictures Puzzle Town" » Open Hidden Pictures Puzzle Town – » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hidden Pictures Puzzle Town » click "UPDATE".
3. Clear Hidden Pictures Puzzle Town – app cache: Clearing cached data will force your app to retrieve the latest data directly from Hidden Pictures Puzzle Town servers.
   1. On Android, goto Settings » Apps » Select "Hidden Pictures Puzzle Town – " » click Storage » click "Clear Cache".
4. Check Hidden Pictures Puzzle Town app permissions. If any of these permissions required to use your device's features are disenabled, Hidden Pictures Puzzle Town might not work.
5. Uninstall and reinstall Hidden Pictures Puzzle Town. If nothing else has worked, completely uninstall Hidden Pictures Puzzle Town then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hidden Pictures Puzzle Town not working

2. Fix Hidden Pictures Puzzle Town Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hidden Pictures Puzzle Town be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hidden Pictures Puzzle Town not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hidden Pictures Puzzle Town may not be able to connect to the Internet when running in the background.