Contact My City Customer Service

Why should I report an Issue with My City : After School?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My Town Games Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now I have installed More than Enough Games of My City .My city is very fun and I downloaded most of them but today I opened the app and there was a light blue screen and I opened others and it was the same for all of them so you need to work on thatI was very glad to this was amazing and I think webecause the black space there in the top because that so I am very glad about this games I like this game I download every my city game because of this game I cannot Express this was amazing 😀👏😊😊🙂🙂🙂🙂🙂🙂🙂😺😉😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😃😄😃😄😄😄😄😄😄😄😄😄😄😁😁😁😁😁😄🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂🙂😄😄😄😄😄👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏Hi I love all of you guys games but it won't let me get on the game like the game I got by you guys nun of them work if you guys can fix that I love that ty my town/city 💕I love your my town games and my little princess games but,I have a glitch when I go into places a couple tim...

2. Please fix this again, I really love your games and keep up the good workThis game allows you to really dig deep into all the possibilities and your imagination, it has zero bugs, super fun and addicting, lots of different scenes and characters with stylish outfits, and I just reeeally like it! I definitly recommend this and keep up the good work! You really outdid yourself this time creators!This game is super fun! You should definitely download it! It would be nice if they make a my city school.

3. Other then that it's an excellent game!😁💕✌I have lots of the my city games, however this one and 2 others, when I try to take out a character, it exits me out of the app.

4. 3/5.Yesterday when I opened this game, it was fun but there was a dark blue screen I said to myself I'm going to play this game tomorrow but it still doesn't work.

5. My City makers I hope you fix this problem.Good ! But the Problem is that When I go one to another place Blue Screen Comes .

6. Hoping this game will be like the others, I gave it 3 stars.

7. This is really making me angry, because I just downloaded this game and cant even use it.

8. My City: After School is a kids game about interaction.

9. I I tried all the methods I know including restarting the game.

10. I Restart the Same Game again .

11. Unfortunately, real interactions (meaning the ones resulting to a change in the environment or character) are lacking and uninteresting.

1. Fix My City Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My City: Restarting the app will resolve most errors.
2. Update the My City App. Here is how:
   1. On Android goto PlayStore » Search for "My City" » Open My City : After School » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My City » click "UPDATE".
3. Clear My City : After School app cache: Clearing cached data will force your app to retrieve the latest data directly from My City servers.
   1. On Android, goto Settings » Apps » Select "My City : After School" » click Storage » click "Clear Cache".
4. Check My City app permissions. If any of these permissions required to use your device's features are disenabled, My City might not work.
5. Uninstall and reinstall My City. If nothing else has worked, completely uninstall My City then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My City not working

2. Fix My City Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My City be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My City not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My City may not be able to connect to the Internet when running in the background.